> ## Documentation Index
> Fetch the complete documentation index at: https://conveo.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Detailed Topic Guide Settings

> Learn how to customize your interview experience with detailed settings including recording settings, branding and AI behavior configuration

### Key Topics Covered

**Custom Welcome Page Branding** - Discover how to upload your company logo or custom images to personalize the participant welcome experience and reinforce your brand identity.

**Interview Configuration Options** -  Allow to AI to read question aloud and change its tone

**Security & Acces Settings** - Control interview access and participation rules, including device restrictions and multiple completion settings

<iframe src="https://player.mux.com/zQCz6fvfH7h5bnqOeAqIKmAvaRz8fAQYTJji9PtHf00s" style={{ width: '100%', border: 'none', aspectRatio: '16/9', borderRadius: '8px' }} allow="accelerometer; gyroscope; autoplay; encrypted-media; picture-in-picture;" allowfullscreen="true" />

### Pro Tips

**Choose Your AI Tone Strategically** - Match your AI interviewer's tone to your target audience. Formal works well for B2B research, while friendly tones often get better engagement from consumer participants.

**Screen Sharing Considerations** - Only enable screen sharing if you actually need visual analysis. It can make participants nervous and reduce participation rates, but provides valuable behavioral insights when needed.

**Device Lock-in Trade-offs** - While device lock-in prevents fraud, it can frustrate participants with technical issues. Consider your research goals - high-security studies benefit from this, while exploratory research might not need it.

### Quick Reference

**Essential Settings:**

* Welcome image: Upload logo or branding image
* Voice reading: On/Off toggle for AI reading questions aloud
* Camera recording: On/Off toggle for visual recording
* Screen sharing: Optional participant screen capture
* Device lock-in: Restrict to single device per interview
* AI tone: Formal, Friendly, Humorous, or Neutral

**Default Settings:**

* Camera recording: Required
* Request screen sharing: OFF
* Text-to-speech (voice reading): ON
* AI tone: Neutral
* Allow multiple completions: OFF
* Lock interview to original device: OFF
* Pause after question (diary studies only): No pause

***

## Complete Written Guide

If you prefer to read or want a reference, here's the complete step-by-step process:

### Step 1: Access Detailed Settings

Navigate to your topic guide and click on the "Detailed Settings" section. This opens a configuration panel with multiple customization options for your interview experience.

### Step 2: Add Welcome Page Branding

Upload an image for the participant welcome page. This could be:

* Your company logo
* A study-specific graphic
* Your organization's branding
* Any visual that helps participants feel comfortable and professional

**Best Practice:** Use high-quality images (recommended size: 200x200px minimum) and ensure they represent your brand appropriately.

### Step 3: Configure Interview Behavior Settings

Set up the four key interview configuration options:

**Voice Reading (Default: ON)**

* When ON: AI reads questions aloud to participants
* When OFF: Questions appear as text only
* Consider: Some participants prefer reading, others prefer listening

**Video Recording (Default: ON)**

* When ON: Records both audio and video
* When OFF: Records audio only
* Impact: Video enables emotional and visual analysis features

**Screen Sharing (Default: OFF)**

* When ON: Participants share their screen during interviews
* When OFF: No screen sharing required
* Use Case: Behavioral research, usability testing, or visual task analysis

**Device Lock-in (Default: OFF)**

* When ON: Participants must use the same device throughout
* When OFF: Participants can switch devices if needed
* Security: Prevents fraud but may frustrate participants with technical issues

### Step 4: Select AI Interviewer Tone

Choose from four tone options:

* **Formal:** Professional, business-like communication
* **Friendly:** Warm, approachable, conversational
* **Humorous:** Light-hearted, includes appropriate jokes
* **Neutral:** Balanced, neither too formal nor too casual

**Selection Strategy:** Match your tone to your target audience and research objectives.

### Step 5: Schedule Pauses in Diary Studies

<Info>
  Pause scheduling is only available on studies with **Allow multiple completions** turned on. This is the setting used for diary studies, where each participant completes the interview across multiple sessions.
</Info>

Diary studies often need participants to stop mid-interview, complete a real-world task, then return later. You can schedule a timed pause after any question so participants know exactly when to come back.

**How to add a pause:**

1. Open a question in your topic guide.
2. Click the **No pause after** pill in the question's settings row — it sits alongside the probing and routing controls.
3. A modal opens showing the question. Fill in:
   * **Pause statement** *(required)* — guidance the AI uses when announcing the break. For example: *"Please go and run your laundry now, then return to continue."* The AI uses this as context; it is not read out verbatim.
   * **Duration** — choose a preset (1 min, 5 min, 10 min, 15 min, 30 min, 1 hr) or enter a custom number of minutes.
   * **Lock resume until timer expires** — off by default. When on, the participant cannot continue until the full duration has elapsed, and direct URL navigation is also blocked.
4. Click **Add pause**. The pill updates to show the duration, e.g. **● 30m pause after**.

**To edit or remove a pause**, click the duration pill to reopen the modal. Change any setting and save, or click **Remove pause**.

**What participants experience:**

After answering a question that has a pause, the AI interviewer announces the break using the statement as guidance. The participant is then shown a pause screen with their return time.

* **Without enforcement (default):** The return time is shown and the **Resume Interview** button is active — participants can come back early if they choose.
* **With enforcement:** The button shows **Come back at \[time]** and stays disabled until the timer elapses. Attempting to navigate directly to the interview URL also redirects back to the pause screen.

**Notes:**

* Only one pause per question.
* Pauses are preserved when a diary study is duplicated.

***

### Best Practices

**Before You Start:**

* Review your legal requirements for participant consent
* Prepare your privacy policy and terms of service
* Design or source appropriate branding images
* Consider your target audience's preferences and comfort level

**While Working:**

* Test each setting with a small group before full deployment
* Monitor participant feedback about the interview experience
* Adjust tone and settings based on early results
* Keep detailed notes of your configuration choices

**Quality Control:**

* Test all settings with a practice interview before launching your study
* Review your terms and conditions for clarity and legal compliance
* Verify that your chosen settings align with your research goals and participant expectations
* Consider the trade-offs between security/data quality and participant experience

***

**Anything missing?** Let us know at [support@conveo.ai](mailto:support@conveo.ai) and we'll help you out!
