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For Enterprises Behind LEading GLOBAL Brands

Backed by

combinator

Growth through always‑on customer understanding

Q: What is Conveo and how does it work?

Conveo is an AI-powered qualitative research platform that helps enterprise teams gather deep customer insights fast. It uses voice and video interviews, not avatars, to capture authentic, human responses. Conveo's AI then analyzes these multimodal inputs to extract themes, quotes, and actionable insights. Ideal for marketing, product, CX, and innovation teams who want real qualitative data without slow, manual analysis.

Q: How is Conveo different from other qualitative research tools?

Unlike traditional qual platforms or AI copilots, Conveo delivers researcher-grade insights at scale. It combines video and voice input with vertical-specific AI models, offering a fully guided workflow from question design to insight synthesis. No avatars, no surveys, just real conversations turned into real insights, fast.

Q: Who uses Conveo and what are the main use cases?

Conveo is used by insights teams, marketers, product managers, and innovation leads at enterprise companies. Key use cases include rapid concept testing, voice-of-customer studies, user journey validation, messaging or campaign feedback, and exploratory market research.

Q: Can Conveo replace traditional focus groups or interviews?

Yes and go beyond. Conveo replaces manual, slow qual research with AI-guided, scalable interviews that deliver faster turnaround and deeper insights. It reduces the need for agencies or long recruitment cycles, while still keeping the depth of in-person interviews.

Q: Is Conveo compliant with data privacy and security regulations?

Absolutely. Conveo is built with enterprise-grade security and GDPR compliance in mind. All data is securely stored, with participant consent and anonymization features integrated by default. Our platform meets the standards required by global enterprise clients.

Q: How fast can I get insights with Conveo?

You can launch a study in minutes and get analyzed results within hours. Conveo drastically reduces time-to-insight, making it ideal for teams who need to move fast without sacrificing quality. The AI handles transcription, tagging, theme detection, and reporting automatically.

Conveo's AI-moderator interviews real people that compound into a queryable understanding layer: research-grade, available to every team.

Book a demo

Try an interview

trusted by the fortune 500

Why teams choose Conveo

Make superior customer understanding your competitive advantage.

Other AI moderators provide answers, Conveo builds understanding.

Embedded research expertise

Tailored to your business

Insights that compound

Enterprise-grade platform

A team that works closely with you

Innovative methods

Powerful storytelling made easy

Conveo brings decades of research expertise to every study it designs and runs: discussion guides, probing, analysis and decision-ready synthesis.

Embedded research expertise

Tailored to your business

Insights that compound

Enterprise-grade platform

A team that works closely with you

Innovative methods

Powerful storytelling made easy

Conveo adapts to your templates, personas, workflows, and systems, so teams can build on how they already work.

Embedded research expertise

Tailored to your business

Insights that compound

Enterprise-grade platform

A team that works closely with you

Innovative methods

Powerful storytelling made easy

Conveo brings decades of research expertise to every study it designs and runs: discussion guides, probing, analysis and decision-ready synthesis.

Embedded research expertise

Conveo brings decades of research expertise to every study it designs and runs: discussion guides, probing, analysis and decision-ready synthesis.

Tailored to your business

Conveo adapts to your templates, personas, workflows, and systems, so teams can build on how they already work.

Insights that compound

Every interview strengthens your knowledge base. Ask Conveo a question and it answers from what your organization already knows.

Enterprise-grade platform

iso 27701

iso 27001

SOC 2, GDPR, single sign-on and granular access controls. Built for sensitive research across global teams and trusted by the world's largest organizations.

A team that works closely with you

Our research experts work alongside your team to guide methodology, support adoption, and help every study drive better decisions.

Innovative methods

Run research that wasn’t possible before, from AI-moderated MaxDiff to voice, video, tone, and behavioral analysis.

Powerful storytelling made easy

Turn key insights into stakeholder-ready reports, slides and quote reels, instantly. The story of your customers, in the format that influences every decision.

The people behind the platform

Research rigour and expertise, built in

Our team has spent their careers helping companies understand customers, launch better products, and make smarter decisions. Now they’re helping build the infrastructure for it.

Our team comes from

Niels Schillewaert

Head of Research and Methodologies at Conveo

Previously at

Talk to our research experts

Kerry Benson

Client Officer

Previously at

Charles Allison

Insights Lead at Conveo

Previously at

Meg Gerli

Research Impact Lead at Conveo

Previously at

Alex de Hemptinne

Business Impact Lead at Conveo

Previously at

Sandro Kaulartz

Head of Product Innovation

Previously at

Lisa Nel

Client Officer at Conveo

Previously at

the model

From ad‑hoc research

to research as infrastructure

Run continuous research across markets, categories, and audiences - then launch focused ad-hoc studies whenever a new question, risk, or opportunity emerges.

Studies end. Your customer understanding shouldn’t.

Run 1,000s of conversations a year across dozens of markets, mapped to your strategic priorities. Track what is changing, understand why it is happening, and act at the speed your business moves.

Go deeper when the signal changes.

When a pattern emerges, launch a focused ad-hoc study and get answers in days. Every deep dive adds to your existing knowledge base, so teams build on what the organisation already knows instead of starting from scratch.

01 · Always-on

Monthly brand tracker

Always-on

every market

Category pulse

Always-on

monthly

U&A programme

Always-on

quarterly

+ Stack another programme — shopper diary, innovation screen, …

02 · Deep-dive studies

Concept test

Japan

Completed on 2/06

Add test

Multi-market

Completed on 3/12

And many more

Use cases

A study for every question

Ethnography

See consumers in their world, at home, in store, on the go. Real behavior and product interaction, captured on video.

Usage & Attitudes

The full picture of how, when and why people use your category, with the reasoning behind every move.

Jobs-to-be-done

Uncover the real job your product is hired to do, so you build for the underlying need, not the surface request.

Brand Research

A continuous read on what your brand means to people, and the why behind every shift in perception.

Concept, Product & Packaging Testing

Put concepts, products and packs in front of real people on video, and see genuine reactions before you commit to production.

Creative, Ad, Claims & Message Testing

Know what lands before you spend media budget, with second-by-second facial coding and real, unscripted reactions.

UX & Design

Live screen-sharing shows exactly where users get stuck, with Conveo’s AI that probes on the actions it sees on screen, not just what it hears.

Shopper & Path-to-Purchase (Online and In-store)

Follow the journey to purchase, on screen and in the aisle, and capture what tips the choice at the moment it happens.

Customer Experience & Journey

Map the full journey, surfacing the friction points and moments that move loyalty.

Maxdiff

Quantitative rigor with qualitative depth: every preference ranked, every score backed by the why.

Conjoint, Kano, Turf

Prioritize features, trade-offs and bundles with statistical rigor, and the reasoning behind every choice.

Coming soon

Gabor-Granger, Van Westendorp

Pricing research with AI moderation that reveals not just what people will pay, but why.

Coming soon

Ethnography

See consumers in their world, at home, in store, on the go. Real behavior and product interaction, captured on video.

Usage & Attitudes

The full picture of how, when and why people use your category, with the reasoning behind every move.

Jobs-to-be-done

Uncover the real job your product is hired to do, so you build for the underlying need, not the surface request.

Brand Research

A continuous read on what your brand means to people, and the why behind every shift in perception.

Concept, Product & Packaging Testing

Put concepts, products and packs in front of real people on video, and see genuine reactions before you commit to production.

Creative, Ad, Claims & Message Testing

Know what lands before you spend media budget, with second-by-second facial coding and real, unscripted reactions.

UX & Design

Live screen-sharing shows exactly where users get stuck, with Conveo’s AI that probes on the actions it sees on screen, not just what it hears.

Shopper & Path-to-Purchase (Online and In-store)

Follow the journey to purchase, on screen and in the aisle, and capture what tips the choice at the moment it happens.

Customer Experience & Journey

Map the full journey, surfacing the friction points and moments that move loyalty.

Maxdiff

Quantitative rigor with qualitative depth: every preference ranked, every score backed by the why.

Conjoint, Kano, Turf

Prioritize features, trade-offs and bundles with statistical rigor, and the reasoning behind every choice.

Coming soon

Gabor-Granger, Van Westendorp

Pricing research with AI moderation that reveals not just what people will pay, but why.

Coming soon

The intelligence layer

Your market is talking right now.
Are you keeping up with the conversation?

Conveo brings Always-On programmes, deep-dive studies, and existing data into one living knowledge layer. Teams can ask questions, generate reports, and build on past insight instantly, so every brand, innovation, and sales decision starts from what your organization already knows.

Conveo knowledge layer

Self-organisingNothing researched twiceForward-looking

Brand

EquityPricing power

Innovation

PipelineLaunch wins

Sales

DistributionDemand

Always-on programmes

Monthly brand trackerCategory pulseMonthly U&ACompetitive intel

One-off studies

Concept testingAd & claim testingValidationMarket entry

Data uploads

Nielsen · shopperCRM & internal docs

Open platform

MCPAPI

Report · Growth

Cross-study Insight

Growth Blocker: The guilt barrier caps repeat use - reframe the ritual

Concept test+ 3 more studies

Report · Retention

Top Reasons Customers Churn

1.Price too high34%

2.Missing features28%

3.Switched to competitor21%

4.Poor onboarding17%

Customer interview2 reports

Report · Post-launch

Will They Come Back?

Repeat in jeopardy: Trial is strong, the second purchase stalls - close the habit gap, not the awareness gap

Concept test+ 2 more studies

Brand

EquityPricing power

Innovation

PipelineLaunch wins

Sales

DistributionDemand

Report · Growth

Cross-study Insight

Growth Blocker: The guilt barrier caps repeat use - reframe the ritual

Concept test+ 3 more studies

Report · Retention

Top Reasons Customers Churn

1.Price too high34%

2.Missing features28%

3.Switched to competitor21%

4.Poor onboarding17%

Customer interview2 reports

Conveo knowledge layer

Self-organisingNothing researched twiceForward-looking

Always-on programmes

Monthly brand trackerCategory pulseMonthly U&ACompetitive intel

One-off studies

Concept testingAd & claim testingValidationMarket entry

Data uploads

Nielsen · shopperCRM & internal docs

BEFORE ALWAYS-ON RESEARCH

A step change that will make you wonder how you got it done before.

IN THE STUDY · THE RESEARCHER

ACROSS THE TEAMS

ORG-WIDE · THE C-SUITE

Speed vs rigor tradeoff

Weeks to field, weeks to write up. The answer often lands after the decision.

1-6 months

Per question answered

Siloed

Brand, innovation and sales each run their own work. It never connects.

3 teams, 0 shared view

Work runs in parallel

No single understanding

Every team holds a partial picture. There is no living, shared view of the customer.

No source of truth

Every deck tells a different story

Manual & one-off deck reports

Transcribing, clipping, deck-building. The craft drowns in production work.

Days per readout

Insights miss full potential

Duplicated

Roughly half of every research budget re-learns what the company already knew somewhere.

50% of budget

Spent re-learning what is known

Missed risks

Decisions land on stale snapshots, and the questions too slow or costly to research.

$bns at stake

Risks unseen, opportunities missed

Customer stories

How leading brands use Conveo

Real results from real Conveo users

Tech

What stood out about Conveo was the expertise in research across the team, and just evident in the product as well. It gave me confidence that the team understood what I was looking for, understood my needs as a researcher.

Matt Harris

Research & Insights Lead, Canva

Tech

Matt Harris

Research & Insights Lead, Canva

“I'm doing Conveo non-stop. It has shifted what our team focuses on. We spend less time executing individual studies and more time on strategy.”

Carolina Toussaint

"I've been in the platform everyday for the last 2 weeks, 8 hours a day. The entire Conveo team is incredible"

“We used Conveo after a quant study with 3 concepts and chose an entirely different version. We’re glad we did, and our customers too.”

Pieter Vanpaemel

Participants love it

Participants open up in ways traditional settings rarely allow

Conveo removes the pressure of traditional research settings, so participants speak more candidly, show real behaviour, and share the context behind their choices - giving teams a deeper view of what customers truly think, feel, and do.

Inside the dishwasher
study

“I didn't expect people to react this way to the AI moderator.”

Insights director

Global FMCG

89%

felt comfortable being completely honest

Answering from the driver's seat

“I used to lose my weeks to slide-building. Now I finally have time to work on strategy.”

Consumer research lead

68%

were more open than with a human interviewer

A sink full of dishes, shown unprompted

“People told the AI things they'd never say to my face — and showed us, not just told us.”

Brand lead

Beverages

94%

rated the experience positively

Frequently asked questions

What is Conveo and how does it work?

How is Conveo different from other qualitative research tools?

Who uses Conveo and what are the main use cases?

Can Conveo replace traditional focus groups or interviews?

Is Conveo compliant with data privacy and security regulations?

How fast can I get insights with Conveo?

What is Conveo and how does it work?

How is Conveo different from other qualitative research tools?

Who uses Conveo and what are the main use cases?

Can Conveo replace traditional focus groups or interviews?

Is Conveo compliant with data privacy and security regulations?

How fast can I get insights with Conveo?

Book a demo

Discover Conveo

Run research the way you never could before.

Join 400+ leading enterprise teams who made real consumer understanding the foundation of their growth decisions.

Book a demo

Real conversations with real people. Deeper understanding, delivered in days. That's Conveo.

Navigation

Home

Book a demo

Product

We’re hiring 🤙

Use cases

Concept & Creative Optimization

Usage & Experience Testing

Consumer Behavior

Brand Positioning & Equity Insights

Industries

CPG/FMCG

Pharma

Tech

Retail

Consumer Services

Media & Entertainment

Insights teams

CMI

Business Teams

Brand & marketing

Product & innovation

Qual

Conveo vs Focus Groups

Conveo vs IDI’s

Conveo vs In-Home Visits

Conveo vs IHUT’s

Conveo vs Shop-Alongs

Conveo vs Ethnographies

Quant

Conveo vs Surveys

Conveo vs Brand Trackers

Conveo vs Longitudinal Surveys

Legal & Privacy

Cookie Policy

Terms & Conditions

Trust center

Docs

Status

Resources

Insights

Changelog

Socials

X (Twitter)

Real conversations with real people. Deeper understanding, delivered in days. That's Conveo.

Navigation

Home

Book a demo

Product

We’re hiring 🤙

Use cases

Concept & Creative Optimization

Usage & Experience Testing

Consumer Behavior

Brand Positioning & Equity Insights

Industries

CPG/FMCG

Pharma

Tech

Retail

Consumer Services

Media & Entertainment

Insights teams

CMI

Business Teams

Brand & marketing

Product & innovation

Qual

Conveo vs Focus Groups

Conveo vs IDI’s

Conveo vs In-Home Visits

Conveo vs IHUT’s

Conveo vs Shop-Alongs

Conveo vs Ethnographies

Quant

Conveo vs Surveys

Conveo vs Brand Trackers

Conveo vs Longitudinal Surveys

Legal & Privacy

Cookie Policy

Terms & Conditions

Trust center

Docs

Status

Resources

Insights

Changelog

Socials

X (Twitter)

Real conversations with real people. Deeper understanding, delivered in days. That's Conveo.

Navigation

Home

Book a demo

Product

We’re hiring 🤙

Use cases

Concept & Creative Optimization

Usage & Experience Testing

Consumer Behavior

Brand Positioning & Equity Insights

Industries

CPG/FMCG

Pharma

Tech

Retail

Consumer Services

Media & Entertainment

Insights teams

CMI

Business Teams

Brand & marketing

Product & innovation

Qual

Conveo vs Focus Groups

Conveo vs IDI’s

Conveo vs In-Home Visits

Conveo vs IHUT’s

Conveo vs Shop-Alongs

Conveo vs Ethnographies

Quant

Conveo vs Surveys

Conveo vs Brand Trackers

Conveo vs Longitudinal Surveys

Legal & Privacy

Cookie Policy

Terms & Conditions

Trust center

Docs

Status

Resources

Insights

Changelog

Socials

X (Twitter)

Growth through always‑on customer understanding

Growth through always‑on customer understanding

Make superior customer understanding your competitive advantage.

Research rigour and expertise, built in

Niels Schillewaert

From ad‑hoc research

to research as infrastructure

Studies end. Your customer understanding shouldn’t.

Go deeper when the signal changes.

A study for every question

Ethnography

Usage & Attitudes

Jobs-to-be-done

Brand Research

Concept, Product & Packaging Testing

Creative, Ad, Claims & Message Testing

UX & Design

Shopper & Path-to-Purchase (Online and In-store)

Customer Experience & Journey

Maxdiff

Conjoint, Kano, Turf

Gabor-Granger, Van Westendorp

Ethnography

Usage & Attitudes

Jobs-to-be-done

Brand Research

Concept, Product & Packaging Testing

Creative, Ad, Claims & Message Testing

UX & Design

Shopper & Path-to-Purchase (Online and In-store)

Customer Experience & Journey

Maxdiff

Conjoint, Kano, Turf

Gabor-Granger, Van Westendorp

Your market is talking right now. Are you keeping up with the conversation?

A step change that will make you wonder how you got it done before.

Speed vs rigor tradeoff

1-6 months

Siloed

3 teams, 0 shared view

No single understanding

No source of truth

Manual & one-off deck reports

Days per readout

Duplicated

50% of budget

Missed risks

$bns at stake

How leading brands use Conveo

Real results from real Conveo users

“I'm doing Conveo non-stop. It has shifted what our team focuses on. We spend less time executing individual studies and more time on strategy.”

"I've been in the platform everyday for the last 2 weeks, 8 hours a day. The entire Conveo team is incredible"

“We used Conveo after a quant study with 3 concepts and chose an entirely different version. We’re glad we did, and our customers too.”

Participants open up in ways traditional settings rarely allow

Inside the dishwasher study

“I didn't expect people to react this way to the AI moderator.”

Answering from the driver's seat

“I used to lose my weeks to slide-building. Now I finally have time to work on strategy.”

A sink full of dishes, shown unprompted

“People told the AI things they'd never say to my face — and showed us, not just told us.”

Frequently asked questions

Run research the way you never could before.

Your market is talking right now.
Are you keeping up with the conversation?

Inside the dishwasher
study