Ethnography
See consumers in their world, at home, in store, on the go. Real behavior and product interaction, captured on video.
For the teams behind leading global brands
Backed by
combinator
Growth through always‑on consumer understanding
Conveo's AI moderator interviews real people. Those conversations compound into a queryable understanding layer: research-grade, available to every team.
trusted by 400+ enterprise teams
Why teams choose Conveo
Make superior customer understanding your competitive advantage.
Other AI moderators provide answers, Conveo builds understanding.
Embedded research expertise. Conveo brings decades of research expertise to every study it designs and runs: discussion guides, probing, analysis and decision-ready synthesis.
The people behind the platform
Research rigour and expertise, built in
Our team has spent their careers helping companies understand customers, launch better products, and make smarter decisions. Now they’re helping build the infrastructure for it.
Our team comes from
Niels Schillewaert
Head of Research and Methodologies
Previously at
Kerry Benson
Client Officer
Previously at
Charles Allison
Insights Lead
Previously at
Meg Gerli
Research Impact Lead
Previously at
Alex de Hemptinne
Business Impact Lead
Previously at
Sandro Kaulartz
Head of Product Innovation
Previously at
Lisa Nel
Client Officer
Previously at
the model
From ad‑hoc research
to research as infrastructure
Run continuous research across markets, categories, and audiences - then launch focused ad-hoc studies whenever a new question, risk, or opportunity emerges.
Studies end. Your customer understanding shouldn’t.
Run 1,000s of conversations a year across dozens of markets, mapped to your strategic priorities. Track what is changing, understand why it is happening, and act at the speed your business moves.
Go deeper when the signal changes.
When a pattern emerges, launch a focused ad-hoc study and get answers in days. Every deep dive adds to your existing knowledge base, so teams build on what the organisation already knows instead of starting from scratch.
01 · Always-on
LiveSignal changed
Monthly brand tracker
every market
Category pulse
monthly
U&A programme
quarterly
02 · Deep-dive studies
Concept test
Japan
In field
Completed on 2/06
Add test
Multi-market
In field
Completed on 3/12
Knowledge base
Use cases
A study for every question
Understand
who are they, and why?
Ethnography
See consumers in their world, at home, in store, on the go. Real behavior and product interaction, captured on video.
Usage & Attitudes
The full picture of how, when and why people use your category, with the reasoning behind every move.
Jobs-to-be-done
Uncover the real job your product is hired to do, so you build for the underlying need, not the surface request.
Brand Research
A continuous read on what your brand means to people, and the why behind every shift in perception.
Test
will it work before we ship?
Concept & Packaging Testing
Put concepts, products and packs in front of real people on video, and see genuine reactions before you commit to production.
Creative & Claims Testing
Know what lands before you spend media budget, with second-by-second facial coding and real, unscripted reactions.
UX & Design
Live screen-sharing shows exactly where users get stuck, with Conveo’s AI that probes on the actions it sees on screen, not just what it hears.
Shopper & Path-to-Purchase
Follow the journey to purchase, on screen and in the aisle, and capture what tips the choice at the moment it happens.
Optimize
what's worth more to whom?
Customer Experience
Map the full journey, surfacing the friction points and moments that move loyalty.
Maxdiff
Quantitative rigor with qualitative depth: every preference ranked, every score backed by the why.
Pricing research
Pricing research with AI moderation that reveals not just what people will pay, but why.
Coming soon
Conjoint, Kano & Turf
Prioritize features, trade-offs and bundles with statistical rigor, and the reasoning behind every choice.
The intelligence layer
Your market is talking right now.
Are you keeping up with the conversation?
Conveo brings Always-On programmes, deep-dive studies, and existing data into one living knowledge layer. Teams can ask questions, generate reports, and build on past insight instantly, so every brand, innovation, and sales decision starts from what your organization already knows.
Brand
EquityPricing power
Innovation
PipelineLaunch wins
Sales
DistributionDemand
Report · GrowthCross-study Insight
Growth Blocker: The guilt barrier caps repeat use - reframe the ritual
Concept test+ 3 more studies
Report · RetentionTop Reasons Customers Churn
1.Price too high34%
2.Missing features28%
3.Switched to competitor21%
4.Poor onboarding17%
Customer interview2 reports
Conveo knowledge layer
Self-organisingNothing researched twiceForward-looking
Always-on programmes
Monthly brand trackerCategory pulseMonthly U&ACompetitive intel
One-off studies
Concept testingAd & claim testingValidationMarket entry
Data uploads
Nielsen · shopperCRM & internal docs
BEFORE ALWAYS-ON RESEARCH
A step change that will make you wonder how you got it done before.
Customer stories
How leading brands use Conveo
Real results from real Conveo users
Tech
“What stood out about Conveo was the expertise in research across the team, and just evident in the product as well. It gave me confidence that the team understood what I was looking for, understood my needs as a researcher.”
Matt Harris
Research & Insights Lead, Canva
“I'm doing Conveo non-stop. It has shifted what our team focuses on. We spend less time executing individual studies and more time on strategy.”
Carolina Toussaint
“I've been in the platform every day for the last 2 weeks, 8 hours a day. The entire Conveo team is incredible.”
Insights Lead, Georgia‑Pacific
“We used Conveo after a quant study with 3 concepts and chose an entirely different version. We’re glad we did, and our customers too.”
Pieter Vanpaemel
Participants love it
Participants open up in ways traditional settings rarely allow
Conveo removes the pressure of traditional research settings, so participants speak more candidly, show real behaviour, and share the context behind their choices - giving teams a deeper view of what customers truly think, feel, and do.
Frequently asked questions
Conveo is an AI-powered qualitative research platform that helps enterprise teams gather deep customer insights fast. It uses voice and video interviews, not avatars, to capture authentic, human responses. Conveo’s AI then analyzes these multimodal inputs to extract themes, quotes, and actionable insights. Ideal for marketing, product, CX, and innovation teams who want real qualitative data without slow, manual analysis.
Unlike traditional qual platforms or AI copilots, Conveo delivers researcher-grade insights at scale. It combines video and voice input with vertical-specific AI models, offering a fully guided workflow from question design to insight synthesis. No avatars, no surveys, just real conversations turned into real insights, fast.
Conveo is used by insights teams, marketers, product managers, and innovation leads at enterprise companies. Key use cases include:
- Rapid concept testing
- Voice-of-customer studies
- User journey validation
- Messaging or campaign feedback
- Exploratory market research
Yes and go beyond. Conveo replaces manual, slow qual research with AI-guided, scalable interviews that deliver faster turnaround and deeper insights. It reduces the need for agencies or long recruitment cycles, while still keeping the depth of in-person interviews.
Absolutely. Conveo is built with enterprise-grade security and GDPR compliance in mind. All data is securely stored, with participant consent and anonymization features integrated by default. Our platform meets the standards required by global enterprise clients.
You can launch a study in minutes and get analyzed results within hours. Conveo drastically reduces time-to-insight, making it ideal for teams who need to move fast without sacrificing quality. The AI handles transcription, tagging, theme detection, and reporting automatically.
Run research the way you never could before.
Join 400+ leading enterprise teams who made real consumer understanding the foundation of their growth decisions.
Book a demo