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Canva brings the voice of the consumer into every decision with Conveo
A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Rómulo Rejón
Head of Customer Marketing
News
How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior
You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Florian Hendrickx
Head of Growth
Success stories
“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo
If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Hendrik Van Hove
Founder & CPO
Success stories
“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.
Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Alex de Hemptinne
Head of Customer Success

News
How to Test Brand Messaging with Real Consumers
Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Rhys Hillan
Research & Customer Impact Lead

Articles
How AI Transforms Qualitative Market Research: Complete 2025 Breakdown
AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Florian Hendrickx
Head of Growth

News
[Press Release] The Future of MaxDiff
MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Hendrik Van Hove
Founder & CPO

News
Qualitative Market Research: Methods, Examples, and How AI Is Changing It
Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Alex de Hemptinne
Head of Customer Success

News
[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo
London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Rhys Hillan
Research & Customer Impact Lead
Success stories
How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team
If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Alex de Hemptinne
Head of Customer Success

News
AI Campaign Validation: How to Test Marketing Campaigns with AI
Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Florian Hendrickx
Head of Growth

News
7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)
Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker
Co-Founder & CEO

News
Message Testing: How to Validate Product and Brand Messaging
Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Alex de Hemptinne
Head of Customer Success

News
How Consumer Intelligence Improves Business Strategy
Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Florian Hendrickx
Head of Growth
News
Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes
Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Hendrik Van Hove
Founder & CPO

News
The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)
Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Alex de Hemptinne
Head of Customer Success
Articles
The hidden cost of skipping testing in your marketing campaigns
Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Florian Hendrickx
Head of Growth

News
Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)
Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker
Co-Founder & CEO
Articles
Why marketing campaigns miss the mark and how to fix it with pre-testing
Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Alex de Hemptinne
Head of Customer Success

News
The 15 Best Customer Research Tools for Product and UX Teams (2026)
Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Florian Hendrickx
Head of Growth

News
The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)
AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Hendrik Van Hove
Founder & CPO

Articles
19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026
Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Alex de Hemptinne
Head of Customer Success

News
Best Concept Testing Tools for Qualitative Research Teams in 2026
AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Florian Hendrickx
Head of Growth

Articles
The 10 Best Qualitative Research Software Platforms for 2026
Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Transcription Software for Qualitative Research in 2026
Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo Super Bowl Ad Impact Study 2026
Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Florian Hendrickx
Head of Growth

Articles
From chat to checkout: The rise of the AI-powered shopper
From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Hendrik Van Hove
Founder & CPO

Articles
AI Moderators for B2B Interviews: Effortless Fluency in any Industry
TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Alex de Hemptinne
Head of Customer Success

Articles
Finally, AI Market Research That Actually Works
AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Florian Hendrickx
Head of Growth

News
How Enterprises Use Consumer Intelligence for Competitive Advantage
Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
AI vs Traditional Methods: Qualitative Research Compared
AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Alex de Hemptinne
Head of Customer Success

Articles
How AI Is Transforming Qualitative Research: A Methodology Guide
AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Florian Hendrickx
Head of Growth

News
AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools
AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Hendrik Van Hove
Founder & CPO
Articles
Do you still need focus groups? How AI-led interviews are transforming consumer insight
Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Alex de Hemptinne
Head of Customer Success

News
15 Best AI Qualitative Research Tools for 2025
Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Florian Hendrickx
Head of Growth

Articles
Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone
Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth
“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Alex de Hemptinne
Head of Customer Success

Articles
7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research
Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Florian Hendrickx
Head of Growth

Articles
Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams
Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Hendrik Van Hove
Founder & CPO

Articles
The Hidden Cost of Skimping on Concept Testing
Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Alex de Hemptinne
Head of Customer Success

Success stories
From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights
Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Florian Hendrickx
Head of Growth

Articles
Enhanced Insight Generation for Your Qualitative Studies
We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Presidential Pardons: Fixing Injustice or Fueling Corruption?
We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo raises $5.3M to revolutionize market research with AI-powered video interviews
Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Florian Hendrickx
Head of Growth

Articles
Voice of the Customer Template: How to Structure VOC Programs
Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Hendrik Van Hove
Founder & CPO

Articles
Qualitative Consumer Research: Methods and Real-World Examples
Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Alex de Hemptinne
Head of Customer Success

Articles
Voice of the Customer Interview Questions: Best Examples
Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Florian Hendrickx
Head of Growth

Articles
VOC Metrics: How to Measure Voice of the Customer Effectively
VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Consumer Insight Questions: Examples for Market Research
Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved
Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Florian Hendrickx
Head of Growth

Articles
How to Do Customer Research: A Step-by-Step Guide for 2026
Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Healthcare Qualitative Market Research Guide for 2026
Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Alex de Hemptinne
Head of Customer Success

Articles
Transcription in Qualitative Research: Methods, Tools, and Best Practices
Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Florian Hendrickx
Head of Growth

Articles
Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis
See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Rhys Hillan
Research & Customer Impact Lead

Articles
AI in Qualitative Research: A Practical Guide for Enterprise Teams
Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)
The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Alex de Hemptinne
Head of Customer Success

Articles
Retail Qualitative Research: Methods to Understand Modern Shoppers
Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Florian Hendrickx
Head of Growth

Articles
Alternatives to Focus Groups: Modern Methods for Customer Insights
Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Use AI for Market Research: Workflows, Governance, and Real-World Examples
Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Recruiting Participants for Research on Social Media: Proven Strategies for 2026
Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Alex de Hemptinne
Head of Customer Success

Articles
Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams
Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Florian Hendrickx
Head of Growth

Articles
How to Transcribe an Interview for Qualitative Research
Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Rhys Hillan
Research & Customer Impact Lead

Articles
7 Best Brand Equity Analysis Tools for Marketing Teams (2026)
Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Top AI-Moderated Market Research Services for 2026
Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Alex de Hemptinne
Head of Customer Success

Articles
The Best Discuss Alternatives for Qualitative Research and Interviews
A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Florian Hendrickx
Head of Growth

Articles
Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts
Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Rhys Hillan
Research & Customer Impact Lead

Articles
Marvin Alternatives: Best Research Repository Tools for 2026
Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers
Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Alex de Hemptinne
Head of Customer Success

Articles
Concept Testing Research: A Complete Guide for Product Teams
Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
Concept Testing Methods: How to Validate Ideas Before Launch
Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Rhys Hillan
Research & Customer Impact Lead

Articles
Multimodal Research: Combining Data Sources for Deeper Insights
Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Custom Qualitative Research: How to Design Studies for Specific Insights
Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Alex de Hemptinne
Head of Customer Success

Articles
How to Analyze Interview Data in Qualitative Research
Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Florian Hendrickx
Head of Growth

Articles
User Research Methods and Best Practices for Product and UX Teams (2026)
Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Voxpopme Competitors: 9 Best Video Feedback Platforms for Research
A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Is Survey Research Qualitative or Quantitative? Key Differences Explained
Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Alex de Hemptinne
Head of Customer Success

Articles
8 Suzy Competitors Compared for Qualitative Consumer Research
8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Florian Hendrickx
Head of Growth

Articles
Concept Testing: How to Validate Product Ideas and Make Findings Stick
A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Diversity in User Research: The Operational Playbook for Research Teams Running at Scale
Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best Market Survey Software for Enterprise Research Teams in 2026
A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
15 Best UX Survey Tools for User Feedback in 2026
Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Florian Hendrickx
Head of Growth

Articles
15 Example Research Questions For Qualitative Research (Organized By Use Case)
Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Rhys Hillan
Research & Customer Impact Lead

Articles
Different Kinds of Qualitative Research Methods Explained
Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Limitations of qualitative research: Challenges and solutions
Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
CPG Market Research: Methods, Timelines, and When to Use Each
CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Florian Hendrickx
Head of Growth

Articles
How to Recruit Users for User Research Studies
Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Rhys Hillan
Research & Customer Impact Lead

Articles
Types of User Research: Methods Every Product Team Should Know
Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Sample questionnaires for qualitative research: Templates and examples
Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative User Research: Methods, Process & Best Practices
Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
B2B Quantitative Research: Methods and Examples for Business Insights
B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Rhys Hillan
Research & Customer Impact Lead

Articles
10 Best AI Market Research Tools for Faster Consumer Insights
Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
In-Depth Interviews in Qualitative Research: Complete Guide
Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Alex de Hemptinne
Head of Customer Success

Articles
Using Video in Qualitative Research: Methods, Tools, and Benefits
Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Florian Hendrickx
Head of Growth

Articles
Quantitative User Research: Methods, Metrics, and When to Go Deeper
Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing Questions: Examples for Product and Marketing Research
Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Participant Recruitment in Qualitative Research: Methods and Tools
Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Alex de Hemptinne
Head of Customer Success

Articles
How to Reduce Time to Insight with Automation
Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Florian Hendrickx
Head of Growth

Articles
AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead
An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Rhys Hillan
Research & Customer Impact Lead

Articles
Qualitative Interviews: Methods, Questions, and Best Practices
Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings
Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Alex de Hemptinne
Head of Customer Success

News
UX Persona Template: How to Build Effective User Personas
Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Florian Hendrickx
Head of Growth

Articles
User Research Interview Template: Questions and Structure
Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Design Research Template: Framework for Product Discovery
Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
UX Qualitative Research Methods: A Complete Guide
Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Alex de Hemptinne
Head of Customer Success

Articles
Consumer Intelligence Research: Methods and Use Cases
Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Florian Hendrickx
Head of Growth

Articles
Customer Insights Research: Methods to Understand Customer Needs
Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing vs Usability Testing: What's the Difference?
Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Innovation Pipeline: How Research Drives Product Innovation
Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Alex de Hemptinne
Head of Customer Success

Articles
User Interview Recruitment: How to Find the Right Participants
Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Florian Hendrickx
Head of Growth

Articles
Ethical Use of AI in Research: Guidelines and Best Practices
Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Rhys Hillan
Research & Customer Impact Lead

Articles
Generative Research Methods in UX: How to Discover New Opportunities
Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Persona Development Tools for Product and Marketing Teams
Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Alex de Hemptinne
Head of Customer Success

Articles
Research Collaboration Software: Best Tools for Insights Teams
The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Florian Hendrickx
Head of Growth

Articles
User Interview Questions: Best Examples for UX Research
Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Conduct User Interviews: A Complete Guide
Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
User Research Process: Step-by-Step Framework for Teams
A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Alex de Hemptinne
Head of Customer Success

Articles
Prototype Testing Questions: Examples for Product Research
Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Florian Hendrickx
Head of Growth

Articles
Types of Survey Methods in Research and How to Choose the Right One
Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Choose the Right Survey Data Analysis Method
Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker
Co-Founder & CEO

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News
Articles
Success stories
Success stories
Canva brings the voice of the consumer into every decision with Conveo
A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Rómulo Rejón
Head of Customer Marketing
News
How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior
You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Florian Hendrickx
Head of Growth
Success stories
“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo
If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Hendrik Van Hove
Founder & CPO
Success stories
“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.
Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Alex de Hemptinne
Head of Customer Success

News
How to Test Brand Messaging with Real Consumers
Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Rhys Hillan
Research & Customer Impact Lead

Articles
How AI Transforms Qualitative Market Research: Complete 2025 Breakdown
AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Florian Hendrickx
Head of Growth

News
[Press Release] The Future of MaxDiff
MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Hendrik Van Hove
Founder & CPO

News
Qualitative Market Research: Methods, Examples, and How AI Is Changing It
Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Alex de Hemptinne
Head of Customer Success

News
[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo
London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Rhys Hillan
Research & Customer Impact Lead
Success stories
How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team
If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Alex de Hemptinne
Head of Customer Success

News
AI Campaign Validation: How to Test Marketing Campaigns with AI
Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Florian Hendrickx
Head of Growth

News
7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)
Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker
Co-Founder & CEO

News
Message Testing: How to Validate Product and Brand Messaging
Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Alex de Hemptinne
Head of Customer Success

News
How Consumer Intelligence Improves Business Strategy
Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Florian Hendrickx
Head of Growth
News
Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes
Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Hendrik Van Hove
Founder & CPO

News
The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)
Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Alex de Hemptinne
Head of Customer Success
Articles
The hidden cost of skipping testing in your marketing campaigns
Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Florian Hendrickx
Head of Growth

News
Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)
Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker
Co-Founder & CEO
Articles
Why marketing campaigns miss the mark and how to fix it with pre-testing
Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Alex de Hemptinne
Head of Customer Success

News
The 15 Best Customer Research Tools for Product and UX Teams (2026)
Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Florian Hendrickx
Head of Growth

News
The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)
AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Hendrik Van Hove
Founder & CPO

Articles
19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026
Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Alex de Hemptinne
Head of Customer Success

News
Best Concept Testing Tools for Qualitative Research Teams in 2026
AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Florian Hendrickx
Head of Growth

Articles
The 10 Best Qualitative Research Software Platforms for 2026
Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Transcription Software for Qualitative Research in 2026
Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo Super Bowl Ad Impact Study 2026
Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Florian Hendrickx
Head of Growth

Articles
From chat to checkout: The rise of the AI-powered shopper
From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Hendrik Van Hove
Founder & CPO

Articles
AI Moderators for B2B Interviews: Effortless Fluency in any Industry
TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Alex de Hemptinne
Head of Customer Success

Articles
Finally, AI Market Research That Actually Works
AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Florian Hendrickx
Head of Growth

News
How Enterprises Use Consumer Intelligence for Competitive Advantage
Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
AI vs Traditional Methods: Qualitative Research Compared
AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Alex de Hemptinne
Head of Customer Success

Articles
How AI Is Transforming Qualitative Research: A Methodology Guide
AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Florian Hendrickx
Head of Growth

News
AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools
AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Hendrik Van Hove
Founder & CPO
Articles
Do you still need focus groups? How AI-led interviews are transforming consumer insight
Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Alex de Hemptinne
Head of Customer Success

News
15 Best AI Qualitative Research Tools for 2025
Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Florian Hendrickx
Head of Growth

Articles
Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone
Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth
“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Alex de Hemptinne
Head of Customer Success

Articles
7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research
Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Florian Hendrickx
Head of Growth

Articles
Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams
Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Hendrik Van Hove
Founder & CPO

Articles
The Hidden Cost of Skimping on Concept Testing
Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Alex de Hemptinne
Head of Customer Success

Success stories
From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights
Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Florian Hendrickx
Head of Growth

Articles
Enhanced Insight Generation for Your Qualitative Studies
We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Presidential Pardons: Fixing Injustice or Fueling Corruption?
We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo raises $5.3M to revolutionize market research with AI-powered video interviews
Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Florian Hendrickx
Head of Growth

Articles
Voice of the Customer Template: How to Structure VOC Programs
Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Hendrik Van Hove
Founder & CPO

Articles
Qualitative Consumer Research: Methods and Real-World Examples
Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Alex de Hemptinne
Head of Customer Success

Articles
Voice of the Customer Interview Questions: Best Examples
Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Florian Hendrickx
Head of Growth

Articles
VOC Metrics: How to Measure Voice of the Customer Effectively
VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Consumer Insight Questions: Examples for Market Research
Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved
Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Florian Hendrickx
Head of Growth

Articles
How to Do Customer Research: A Step-by-Step Guide for 2026
Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Healthcare Qualitative Market Research Guide for 2026
Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Alex de Hemptinne
Head of Customer Success

Articles
Transcription in Qualitative Research: Methods, Tools, and Best Practices
Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Florian Hendrickx
Head of Growth

Articles
Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis
See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Rhys Hillan
Research & Customer Impact Lead

Articles
AI in Qualitative Research: A Practical Guide for Enterprise Teams
Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)
The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Alex de Hemptinne
Head of Customer Success

Articles
Retail Qualitative Research: Methods to Understand Modern Shoppers
Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Florian Hendrickx
Head of Growth

Articles
Alternatives to Focus Groups: Modern Methods for Customer Insights
Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Use AI for Market Research: Workflows, Governance, and Real-World Examples
Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Recruiting Participants for Research on Social Media: Proven Strategies for 2026
Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Alex de Hemptinne
Head of Customer Success

Articles
Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams
Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Florian Hendrickx
Head of Growth

Articles
How to Transcribe an Interview for Qualitative Research
Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Rhys Hillan
Research & Customer Impact Lead

Articles
7 Best Brand Equity Analysis Tools for Marketing Teams (2026)
Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Top AI-Moderated Market Research Services for 2026
Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Alex de Hemptinne
Head of Customer Success

Articles
The Best Discuss Alternatives for Qualitative Research and Interviews
A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Florian Hendrickx
Head of Growth

Articles
Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts
Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Rhys Hillan
Research & Customer Impact Lead

Articles
Marvin Alternatives: Best Research Repository Tools for 2026
Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers
Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Alex de Hemptinne
Head of Customer Success

Articles
Concept Testing Research: A Complete Guide for Product Teams
Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
Concept Testing Methods: How to Validate Ideas Before Launch
Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Rhys Hillan
Research & Customer Impact Lead

Articles
Multimodal Research: Combining Data Sources for Deeper Insights
Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Custom Qualitative Research: How to Design Studies for Specific Insights
Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Alex de Hemptinne
Head of Customer Success

Articles
How to Analyze Interview Data in Qualitative Research
Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Florian Hendrickx
Head of Growth

Articles
User Research Methods and Best Practices for Product and UX Teams (2026)
Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Voxpopme Competitors: 9 Best Video Feedback Platforms for Research
A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Is Survey Research Qualitative or Quantitative? Key Differences Explained
Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Alex de Hemptinne
Head of Customer Success

Articles
8 Suzy Competitors Compared for Qualitative Consumer Research
8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Florian Hendrickx
Head of Growth

Articles
Concept Testing: How to Validate Product Ideas and Make Findings Stick
A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Diversity in User Research: The Operational Playbook for Research Teams Running at Scale
Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best Market Survey Software for Enterprise Research Teams in 2026
A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
15 Best UX Survey Tools for User Feedback in 2026
Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Florian Hendrickx
Head of Growth

Articles
15 Example Research Questions For Qualitative Research (Organized By Use Case)
Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Rhys Hillan
Research & Customer Impact Lead

Articles
Different Kinds of Qualitative Research Methods Explained
Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Limitations of qualitative research: Challenges and solutions
Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
CPG Market Research: Methods, Timelines, and When to Use Each
CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Florian Hendrickx
Head of Growth

Articles
How to Recruit Users for User Research Studies
Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Rhys Hillan
Research & Customer Impact Lead

Articles
Types of User Research: Methods Every Product Team Should Know
Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Sample questionnaires for qualitative research: Templates and examples
Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative User Research: Methods, Process & Best Practices
Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
B2B Quantitative Research: Methods and Examples for Business Insights
B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Rhys Hillan
Research & Customer Impact Lead

Articles
10 Best AI Market Research Tools for Faster Consumer Insights
Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
In-Depth Interviews in Qualitative Research: Complete Guide
Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Alex de Hemptinne
Head of Customer Success

Articles
Using Video in Qualitative Research: Methods, Tools, and Benefits
Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Florian Hendrickx
Head of Growth

Articles
Quantitative User Research: Methods, Metrics, and When to Go Deeper
Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing Questions: Examples for Product and Marketing Research
Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Participant Recruitment in Qualitative Research: Methods and Tools
Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Alex de Hemptinne
Head of Customer Success

Articles
How to Reduce Time to Insight with Automation
Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Florian Hendrickx
Head of Growth

Articles
AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead
An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Rhys Hillan
Research & Customer Impact Lead

Articles
Qualitative Interviews: Methods, Questions, and Best Practices
Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings
Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Alex de Hemptinne
Head of Customer Success

News
UX Persona Template: How to Build Effective User Personas
Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Florian Hendrickx
Head of Growth

Articles
User Research Interview Template: Questions and Structure
Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Design Research Template: Framework for Product Discovery
Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
UX Qualitative Research Methods: A Complete Guide
Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Alex de Hemptinne
Head of Customer Success

Articles
Consumer Intelligence Research: Methods and Use Cases
Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Florian Hendrickx
Head of Growth

Articles
Customer Insights Research: Methods to Understand Customer Needs
Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing vs Usability Testing: What's the Difference?
Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Innovation Pipeline: How Research Drives Product Innovation
Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Alex de Hemptinne
Head of Customer Success

Articles
User Interview Recruitment: How to Find the Right Participants
Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Florian Hendrickx
Head of Growth

Articles
Ethical Use of AI in Research: Guidelines and Best Practices
Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Rhys Hillan
Research & Customer Impact Lead

Articles
Generative Research Methods in UX: How to Discover New Opportunities
Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Persona Development Tools for Product and Marketing Teams
Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Alex de Hemptinne
Head of Customer Success

Articles
Research Collaboration Software: Best Tools for Insights Teams
The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Florian Hendrickx
Head of Growth

Articles
User Interview Questions: Best Examples for UX Research
Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Conduct User Interviews: A Complete Guide
Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
User Research Process: Step-by-Step Framework for Teams
A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Alex de Hemptinne
Head of Customer Success

Articles
Prototype Testing Questions: Examples for Product Research
Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Florian Hendrickx
Head of Growth

Articles
Types of Survey Methods in Research and How to Choose the Right One
Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Choose the Right Survey Data Analysis Method
Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker
Co-Founder & CEO

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Articles
Success stories
Success stories
Canva brings the voice of the consumer into every decision with Conveo
A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Rómulo Rejón
Head of Customer Marketing
News
How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior
You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Florian Hendrickx
Head of Growth
Success stories
“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo
If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Hendrik Van Hove
Founder & CPO
Success stories
“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.
Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Alex de Hemptinne
Head of Customer Success

News
How to Test Brand Messaging with Real Consumers
Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Rhys Hillan
Research & Customer Impact Lead

Articles
How AI Transforms Qualitative Market Research: Complete 2025 Breakdown
AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Florian Hendrickx
Head of Growth

News
[Press Release] The Future of MaxDiff
MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Hendrik Van Hove
Founder & CPO

News
Qualitative Market Research: Methods, Examples, and How AI Is Changing It
Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Alex de Hemptinne
Head of Customer Success

News
[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo
London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Rhys Hillan
Research & Customer Impact Lead
Success stories
How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team
If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Alex de Hemptinne
Head of Customer Success

News
AI Campaign Validation: How to Test Marketing Campaigns with AI
Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Florian Hendrickx
Head of Growth

News
7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)
Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker
Co-Founder & CEO

News
Message Testing: How to Validate Product and Brand Messaging
Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Alex de Hemptinne
Head of Customer Success

News
How Consumer Intelligence Improves Business Strategy
Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Florian Hendrickx
Head of Growth
News
Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes
Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Hendrik Van Hove
Founder & CPO

News
The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)
Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Alex de Hemptinne
Head of Customer Success
Articles
The hidden cost of skipping testing in your marketing campaigns
Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Florian Hendrickx
Head of Growth

News
Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)
Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker
Co-Founder & CEO
Articles
Why marketing campaigns miss the mark and how to fix it with pre-testing
Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Alex de Hemptinne
Head of Customer Success

News
The 15 Best Customer Research Tools for Product and UX Teams (2026)
Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Florian Hendrickx
Head of Growth

News
The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)
AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Hendrik Van Hove
Founder & CPO

Articles
19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026
Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Alex de Hemptinne
Head of Customer Success

News
Best Concept Testing Tools for Qualitative Research Teams in 2026
AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Florian Hendrickx
Head of Growth

Articles
The 10 Best Qualitative Research Software Platforms for 2026
Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Transcription Software for Qualitative Research in 2026
Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo Super Bowl Ad Impact Study 2026
Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Florian Hendrickx
Head of Growth

Articles
From chat to checkout: The rise of the AI-powered shopper
From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Hendrik Van Hove
Founder & CPO

Articles
AI Moderators for B2B Interviews: Effortless Fluency in any Industry
TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Alex de Hemptinne
Head of Customer Success

Articles
Finally, AI Market Research That Actually Works
AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Florian Hendrickx
Head of Growth

News
How Enterprises Use Consumer Intelligence for Competitive Advantage
Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
AI vs Traditional Methods: Qualitative Research Compared
AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Alex de Hemptinne
Head of Customer Success

Articles
How AI Is Transforming Qualitative Research: A Methodology Guide
AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Florian Hendrickx
Head of Growth

News
AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools
AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Hendrik Van Hove
Founder & CPO
Articles
Do you still need focus groups? How AI-led interviews are transforming consumer insight
Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Alex de Hemptinne
Head of Customer Success

News
15 Best AI Qualitative Research Tools for 2025
Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Florian Hendrickx
Head of Growth

Articles
Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone
Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth
“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Alex de Hemptinne
Head of Customer Success

Articles
7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research
Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Florian Hendrickx
Head of Growth

Articles
Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams
Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Hendrik Van Hove
Founder & CPO

Articles
The Hidden Cost of Skimping on Concept Testing
Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Alex de Hemptinne
Head of Customer Success

Success stories
From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights
Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Florian Hendrickx
Head of Growth

Articles
Enhanced Insight Generation for Your Qualitative Studies
We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Presidential Pardons: Fixing Injustice or Fueling Corruption?
We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Alex de Hemptinne
Head of Customer Success

Articles
Conveo raises $5.3M to revolutionize market research with AI-powered video interviews
Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Florian Hendrickx
Head of Growth

Articles
Voice of the Customer Template: How to Structure VOC Programs
Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Hendrik Van Hove
Founder & CPO

Articles
Qualitative Consumer Research: Methods and Real-World Examples
Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Alex de Hemptinne
Head of Customer Success

Articles
Voice of the Customer Interview Questions: Best Examples
Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Florian Hendrickx
Head of Growth

Articles
VOC Metrics: How to Measure Voice of the Customer Effectively
VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Consumer Insight Questions: Examples for Market Research
Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved
Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Florian Hendrickx
Head of Growth

Articles
How to Do Customer Research: A Step-by-Step Guide for 2026
Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Healthcare Qualitative Market Research Guide for 2026
Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Alex de Hemptinne
Head of Customer Success

Articles
Transcription in Qualitative Research: Methods, Tools, and Best Practices
Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Florian Hendrickx
Head of Growth

Articles
Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis
See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Rhys Hillan
Research & Customer Impact Lead

Articles
AI in Qualitative Research: A Practical Guide for Enterprise Teams
Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)
The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Alex de Hemptinne
Head of Customer Success

Articles
Retail Qualitative Research: Methods to Understand Modern Shoppers
Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Florian Hendrickx
Head of Growth

Articles
Alternatives to Focus Groups: Modern Methods for Customer Insights
Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Use AI for Market Research: Workflows, Governance, and Real-World Examples
Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Recruiting Participants for Research on Social Media: Proven Strategies for 2026
Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Alex de Hemptinne
Head of Customer Success

Articles
Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams
Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Florian Hendrickx
Head of Growth

Articles
How to Transcribe an Interview for Qualitative Research
Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Rhys Hillan
Research & Customer Impact Lead

Articles
7 Best Brand Equity Analysis Tools for Marketing Teams (2026)
Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Top AI-Moderated Market Research Services for 2026
Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Alex de Hemptinne
Head of Customer Success

Articles
The Best Discuss Alternatives for Qualitative Research and Interviews
A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Florian Hendrickx
Head of Growth

Articles
Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts
Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Rhys Hillan
Research & Customer Impact Lead

Articles
Marvin Alternatives: Best Research Repository Tools for 2026
Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers
Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Alex de Hemptinne
Head of Customer Success

Articles
Concept Testing Research: A Complete Guide for Product Teams
Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
Concept Testing Methods: How to Validate Ideas Before Launch
Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Rhys Hillan
Research & Customer Impact Lead

Articles
Multimodal Research: Combining Data Sources for Deeper Insights
Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Custom Qualitative Research: How to Design Studies for Specific Insights
Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Alex de Hemptinne
Head of Customer Success

Articles
How to Analyze Interview Data in Qualitative Research
Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Florian Hendrickx
Head of Growth

Articles
User Research Methods and Best Practices for Product and UX Teams (2026)
Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Voxpopme Competitors: 9 Best Video Feedback Platforms for Research
A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Is Survey Research Qualitative or Quantitative? Key Differences Explained
Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Alex de Hemptinne
Head of Customer Success

Articles
8 Suzy Competitors Compared for Qualitative Consumer Research
8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Florian Hendrickx
Head of Growth

Articles
Concept Testing: How to Validate Product Ideas and Make Findings Stick
A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Diversity in User Research: The Operational Playbook for Research Teams Running at Scale
Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
15 Best Market Survey Software for Enterprise Research Teams in 2026
A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
15 Best UX Survey Tools for User Feedback in 2026
Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Florian Hendrickx
Head of Growth

Articles
15 Example Research Questions For Qualitative Research (Organized By Use Case)
Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Rhys Hillan
Research & Customer Impact Lead

Articles
Different Kinds of Qualitative Research Methods Explained
Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Limitations of qualitative research: Challenges and solutions
Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Alex de Hemptinne
Head of Customer Success

Articles
CPG Market Research: Methods, Timelines, and When to Use Each
CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Florian Hendrickx
Head of Growth

Articles
How to Recruit Users for User Research Studies
Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Rhys Hillan
Research & Customer Impact Lead

Articles
Types of User Research: Methods Every Product Team Should Know
Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Sample questionnaires for qualitative research: Templates and examples
Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Alex de Hemptinne
Head of Customer Success

Articles
Qualitative User Research: Methods, Process & Best Practices
Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Florian Hendrickx
Head of Growth

Articles
B2B Quantitative Research: Methods and Examples for Business Insights
B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Rhys Hillan
Research & Customer Impact Lead

Articles
10 Best AI Market Research Tools for Faster Consumer Insights
Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
In-Depth Interviews in Qualitative Research: Complete Guide
Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Alex de Hemptinne
Head of Customer Success

Articles
Using Video in Qualitative Research: Methods, Tools, and Benefits
Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Florian Hendrickx
Head of Growth

Articles
Quantitative User Research: Methods, Metrics, and When to Go Deeper
Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing Questions: Examples for Product and Marketing Research
Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Participant Recruitment in Qualitative Research: Methods and Tools
Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Alex de Hemptinne
Head of Customer Success

Articles
How to Reduce Time to Insight with Automation
Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Florian Hendrickx
Head of Growth

Articles
AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead
An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Rhys Hillan
Research & Customer Impact Lead

Articles
Qualitative Interviews: Methods, Questions, and Best Practices
Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings
Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Alex de Hemptinne
Head of Customer Success

News
UX Persona Template: How to Build Effective User Personas
Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Florian Hendrickx
Head of Growth

Articles
User Research Interview Template: Questions and Structure
Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Rhys Hillan
Research & Customer Impact Lead

Articles
Design Research Template: Framework for Product Discovery
Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
UX Qualitative Research Methods: A Complete Guide
Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Alex de Hemptinne
Head of Customer Success

Articles
Consumer Intelligence Research: Methods and Use Cases
Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Florian Hendrickx
Head of Growth

Articles
Customer Insights Research: Methods to Understand Customer Needs
Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Rhys Hillan
Research & Customer Impact Lead

Articles
Concept Testing vs Usability Testing: What's the Difference?
Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Innovation Pipeline: How Research Drives Product Innovation
Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Alex de Hemptinne
Head of Customer Success

Articles
User Interview Recruitment: How to Find the Right Participants
Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Florian Hendrickx
Head of Growth

Articles
Ethical Use of AI in Research: Guidelines and Best Practices
Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Rhys Hillan
Research & Customer Impact Lead

Articles
Generative Research Methods in UX: How to Discover New Opportunities
Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
Best Persona Development Tools for Product and Marketing Teams
Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Alex de Hemptinne
Head of Customer Success

Articles
Research Collaboration Software: Best Tools for Insights Teams
The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Florian Hendrickx
Head of Growth

Articles
User Interview Questions: Best Examples for UX Research
Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Conduct User Interviews: A Complete Guide
Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker
Co-Founder & CEO

Articles
User Research Process: Step-by-Step Framework for Teams
A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Alex de Hemptinne
Head of Customer Success

Articles
Prototype Testing Questions: Examples for Product Research
Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Florian Hendrickx
Head of Growth

Articles
Types of Survey Methods in Research and How to Choose the Right One
Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Rhys Hillan
Research & Customer Impact Lead

Articles
How to Choose the Right Survey Data Analysis Method
Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker
Co-Founder & CEO

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