Industry insights & more.

All

News

Articles

Success stories

Success stories

Canva brings the voice of the consumer into every decision with Conveo

A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Professional headshot of Romulo Rejon wearing a grey blazer and black turtleneck against a neutral grey background.

Rómulo Rejón

Head of Customer Marketing

News

How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior

You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Success stories

“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo

If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Success stories

“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.

Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring a photo of a smiling woman holding a coffee cup and looking at her smartphone, overlaid with five white star rating icons and a speech bubble with ellipsis dots, suggesting a customer review or feedback interaction.

News

How to Test Brand Messaging with Real Consumers

Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Articles

How AI Transforms Qualitative Market Research: Complete 2025 Breakdown

AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

[Press Release] The Future of MaxDiff

MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background featuring a photo of a smiling man in a light blue shirt, overlaid with three white label tags reading "In-depth interviews," "Focus groups," and "Ethnographic research," alongside orange sparkle icons in the top right corner.

News

Qualitative Market Research: Methods, Examples, and How AI Is Changing It

Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo

London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Success stories

How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team

If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring the Conveo logo — an orange "C" icon — above a white card with a green checkmark and the text "Validated by AI," with a cursor arrow pointing to it and white sparkle icons beneath.

News

AI Campaign Validation: How to Test Marketing Campaigns with AI

Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, Marvin, Dovetail, GetWhy, and Voxpopme arranged in rows below.

News

7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)

Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on a beige background featuring the Conveo logo above an abstract workflow diagram showing a snake-like orange connecting line running from a "Define" node through a series of intermediate black square steps to a "Deliver" node, with a cursor arrow pointing to the Deliver endpoint.

News

Message Testing: How to Validate Product and Brand Messaging

Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background featuring orange sparkle icons in the top left corner, with three green checkmarked items in white cards: Video interview; AI Transcript; Structured Report — with a cursor arrow pointing to the Structured Report card.

News

How Consumer Intelligence Improves Business Strategy

Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes

Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a hierarchy of research and insights platform logos, with Conveo highlighted in white at the top. Surrounding platforms include Outset.ai, Listen, Marvin, GetWhy, Maze, Dovetail, Ballpark, and Voxpopme arranged in rows below.

News

The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)

Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

The hidden cost of skipping testing in your marketing campaigns

Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research and analysis platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Marvin, Thematic, Looppanel, Maze, MAXQDA, NVivo, and Dovetail arranged in rows below.

News

Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)

Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

Why marketing campaigns miss the mark and how to fix it with pre-testing

Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background showing a grid of research and insights platform logos, with Conveo highlighted in white at the center with a cursor arrow pointing to it. Surrounding platforms include Outset.ai, Listen, GetWhy, Dovetail, Marvin, Looppanel, Strella, UserTesting, GWI, Brandwatch, Typeform, Hotjar, Qualtrics, and Voicepanel.

News

The 15 Best Customer Research Tools for Product and UX Teams (2026)

Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Voxpopme, Dovetail, Strella, Glaut, Yasna, Voiceform, and Tellet arranged in rows below.

News

The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)

AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a grid of qualitative research platform logos, with Conveo highlighted in white at the center. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Discuss, Voxpopme, Bolt, Strella, Tellet, Glaut, Yasna, Maze, Recollective, Voiceform, Remesh, Suzy, UserCall, and Voicepanel.

Articles

19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026

Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background showing a hierarchy of research and insights platform logos, with Conveo at the top, followed by Outset.ai, Listen, Marvin, Zappi, Qualtrics, SurveyMonkey, System1, and Kantar Marketplace arranged in rows below.

News

Best Concept Testing Tools for Qualitative Research Teams in 2026

AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo at the top, followed by Listen, Outset.ai, Dovetail, ATLAS.ti, NVivo, Voxpopme, Marvin, MAXQDA, and GetWhy arranged in rows below.

Articles

The 10 Best Qualitative Research Software Platforms for 2026

Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on an orange-to-pink gradient background showing a hierarchy of transcription and research platform logos, with Conveo at the top, followed by Marvin, GoTranscript, Sonix, Fireflies, Rev, Listen, NVivo, Descript, and Otter.ai arranged in rows below.

Articles

Best Transcription Software for Qualitative Research in 2026

Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Conveo Super Bowl Ad Impact Study 2026

Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

From chat to checkout: The rise of the AI-powered shopper

From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

AI Moderators for B2B Interviews: Effortless Fluency in any Industry

TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Finally, AI Market Research That Actually Works

AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background with white sparkle icons and a bar chart graphic, suggesting AI-powered consumer research insights.

News

How Enterprises Use Consumer Intelligence for Competitive Advantage

Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

AI vs Traditional Methods: Qualitative Research Compared

AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

How AI Is Transforming Qualitative Research: A Methodology Guide

AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools

AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

Do you still need focus groups? How AI-led interviews are transforming consumer insight

Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

15 Best AI Qualitative Research Tools for 2025

Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone

Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth

“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research

Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams

Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

The Hidden Cost of Skimping on Concept Testing

Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Success stories

From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights

Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo dashboard that features top-down insights extractions

Articles

Enhanced Insight Generation for Your Qualitative Studies

We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A big scale positioned in front of the white house

Articles

Presidential Pardons: Fixing Injustice or Fueling Corruption?

We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Visual with how much Conveo raised

Articles

Conveo raises $5.3M to revolutionize market research with AI-powered video interviews

Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

The Conveo logo centred inside an orange circle with three black square nodes and a cursor icon, suggesting a platform integration or workflow connection diagram.

Articles

Voice of the Customer Template: How to Structure VOC Programs

Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing qualitative research methods: In-Depth Interviews, Focus Groups, Research, and Communities, with a cursor icon pointing at "Research."

Articles

Qualitative Consumer Research: Methods and Real-World Examples

Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man looking down at his phone, overlaid on an orange-to-pink gradient background, with two chat bubbles in the foreground — one reading "What happened?" and one showing a typing indicator with three dots.

Articles

Voice of the Customer Interview Questions: Best Examples

Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man wearing glasses and an orange jacket holding a smartphone, with five orange stars above the image and a bar chart graphic overlaid in the corner, suggesting customer feedback and research analytics.

Articles

VOC Metrics: How to Measure Voice of the Customer Effectively

VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Four white pill-shaped labels connected by an orange vertical line on a light beige background, listing interview question stages in sequence: Warm-up, Behavioral, Motivational, and Projective, with a cursor icon pointing at "Projective."

Articles

Consumer Insight Questions: Examples for Market Research

Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two white pill-shaped labels on an orange-to-pink gradient background reading "End-to-end Platforms" and "Point Solutions," with a cursor icon pointing at "Point Solutions" and white sparkle icons below.

Articles

Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved

Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing a multi-step pipeline connected by an orange line running from a "Define" node through several black square nodes and ending at a "Reports" node, with a cursor pointing at "Reports."

Articles

How to Do Customer Research: A Step-by-Step Guide for 2026

Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: Source Traceability, Coding Transparency, and Participant Authenticity, with orange sparkle icons in the top left corner and a cursor pointing at "Participant Authenticity."

Articles

Healthcare Qualitative Market Research Guide for 2026

Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo above a white pill-shaped label reading "Qualitative Research" with a green checkmark icon, on an orange-to-pink gradient background, with a cursor pointing at the label and white sparkle icons below.

Articles

Transcription in Qualitative Research: Methods, Tools, and Best Practices

Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman wearing glasses and a mustard yellow turtleneck talking on her phone, with a typing indicator chat bubble in the corner and a cursor icon, suggesting an AI-moderated interview or conversation.

Articles

Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis

See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman waving at the camera while seated at a laptop, overlaid on an orange-to-pink gradient background, with three white pill-shaped labels surrounding her reading "Moderation," "Analysis," and "Reporting," and white sparkle icons in the corner.

Articles

AI in Qualitative Research: A Practical Guide for Enterprise Teams

Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A grid of fifteen tool logos on a light beige background, including Listen, outset.ai, discuss, KOJI, Maze, UserTesting, Lookback, Conveo, Dovetail, Grain, Looppanel, condens, ChatGPT, Claude, and Perplexity, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)

The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: AI moderated interviews, Parallel interviewing, and Automated transcription, with orange sparkle icons in the top left corner and a cursor pointing at "Automated transcription."

Articles

Retail Qualitative Research: Methods to Understand Modern Shoppers

Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing five black square nodes connected by an orange line that winds through two rows and ends at a flag icon, with a cursor pointing at the final node.

Articles

Alternatives to Focus Groups: Modern Methods for Customer Insights

Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing research workflow stages: Development, Recruitment, AI-Led interviewing, and Analysis, with white sparkle icons on the left and a cursor pointing at "AI-Led interviewing."

Articles

How to Use AI for Market Research: Workflows, Governance, and Real-World Examples

Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background, with a bar chart graphic in the upper corner and two white pill-shaped labels reading "High qualification rates" and "Data quality reduced."

Articles

Recruiting Participants for Research on Social Media: Proven Strategies for 2026

Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A grid of twelve tool logos on an orange-to-pink gradient background, including outset.ai, GetWhy, Listen, Strella, Conveo, discuss, marvin, remesh, Suzy, Great Question, bolt, and voicepanel, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams

Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm off-white background illustrating Conveo's three moderation modes. A coral/orange circle connects three rounded white pill-shaped labels positioned around it: "Manual" on the left, "Automatic" on the upper right, and "Hybrid" at the bottom (with a cursor icon beneath it, indicating it is selected or interactive). At the centre of the circle sits the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo".

Articles

How to Transcribe an Interview for Qualitative Research

Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

The highlighted Conveo logo at the top with a cursor pointing at it, above a grid of six competitor logos on a light beige background: outset.ai, KANTAR, YouGov, Brandwatch, Qualtrics XM, and Ipsos.

Articles

7 Best Brand Equity Analysis Tools for Marketing Teams (2026)

Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm orange-to-pink gradient background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo." Below it, nine peach-toned rounded cards are arranged in a 3×3 grid, each showing a competitor brand: Marvin, Listen, outset.ai (top row); GetWhy, Voxpopme, tellet (middle row); glaut, discuss, and Strella (bottom row).

Articles

Top AI-Moderated Market Research Services for 2026

Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon beneath it, indicating it is selected. Below, five grey-toned rounded cards are arranged in a staggered layout: discuss and outset.ai in the first row; Voxpopme and dscout in the second row; and UserTesting centred in the third row. All competitor logos are rendered in muted grey tones, contrasting with the coloured Conveo logo above.

Articles

The Best Discuss Alternatives for Qualitative Research and Interviews

A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm orange-to-pink gradient background. A white circle connects three white rounded-rectangle labels positioned around it: "Awareness" at the top centre (with a cursor icon beneath it, indicating it is selected or interactive), "Meaning" on the right, and "Preference" on the left.

Articles

Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts

Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm orange-to-pink gradient background. Four white rounded-rectangle cards are stacked vertically and connected by thin lines. The top card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon to its right, indicating it is selected. Below it, three competitor logos follow in order: Dovetail (dark navy wordmark with a geometric arrow icon), Looppanel (blue infinity symbol with a blue wordmark), and outset.ai (purple chat-terminal icon with a purple wordmark).

Articles

Marvin Alternatives: Best Research Repository Tools for 2026

Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm off-white background. A smiling man in a layered plaid and knit outfit holds a white smartphone to his ear, photographed against a blurred building exterior. Three white rounded-rectangle label tags are overlaid on the image: "Strategy" on the upper right, "Campaign effectiveness" on the middle left, and "Pricing power" on the lower left. A cursor icon sits at the bottom right corner of the image frame.

Articles

Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers

Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A workflow diagram graphic on a warm off-white background. The Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — sits in a white rounded card at the top. Below, a coral/orange line traces a snake-like path through six black square nodes arranged across two rows, connecting a start point labelled "Define" (with a white rounded card and a black chevron icon on the left) to an end point labelled "Deliver" (with a white rounded card and a black flag icon on the right). A cursor icon sits beneath the "Deliver" card.

Articles

Concept Testing Research: A Complete Guide for Product Teams

Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a black blazer over a white top waves at the camera while seated in a leather chair next to a laptop, photographed against a concrete wall. Three decorative UI elements are overlaid on the image: a white speech bubble with three dots (indicating a conversation) on the lower left, a white four-pointed sparkle icon on the middle left, and a small white rounded card with a lightbulb emoji on the upper right.

Articles

Concept Testing Methods: How to Validate Ideas Before Launch

Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A lifestyle photo graphic on a warm off-white background. Five orange star icons are displayed in a row at the top. Below, a smiling woman wearing earphones looks at her smartphone while seated in a warm indoor setting. Three UI elements are overlaid on and around the image: two white rounded-rectangle labels on the lower left reading "Survey data" and "Behavioral data," and a small white card on the lower right displaying a bar chart with one coral/orange bar highlighted among several beige bars.

Articles

Multimodal Research: Combining Data Sources for Deeper Insights

Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A checklist graphic on a warm off-white background. Three coral/orange four-pointed sparkle icons are clustered in the upper left corner. To the right, three white rounded-rectangle items are stacked vertically, each preceded by a small rounded square containing a green checkmark: "Define," "Identify," and "Design." A cursor icon sits beneath the "Design" card, indicating it is selected or interactive.

Articles

Custom Qualitative Research: How to Design Studies for Specific Insights

Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A list graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left. Four white pill-shaped items are stacked vertically in the centre-right: "Prepare," "Develop," "Code," and "Validate." A cursor icon sits beneath the "Validate" pill, indicating it is selected or interactive.

Articles

How to Analyze Interview Data in Qualitative Research

Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a khaki shirt holds a takeaway coffee cup in one hand and a smartphone in the other, photographed outdoors against a blurred modern building. Two UI elements are overlaid on the image: a 2×3 grid of six white rounded squares each containing a green checkmark in the upper left corner, and a white speech bubble with three dots in the lower right corner.

Articles

User Research Methods and Best Practices for Product and UX Teams (2026)

Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm off-white background. Nine rounded-rectangle cards are arranged in a 3×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The eight surrounding cards show competitor logos in muted grey tones: outset.ai, GetWhy, and discuss (top row); glaut and Suzy (middle row, flanking Conveo); and voiceform, tellet, and user intuition (bottom row).

Articles

Voxpopme Competitors: 9 Best Video Feedback Platforms for Research

A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man with natural curly hair, wearing a light blue collarless shirt, is photographed against a plain grey background. Two UI elements are overlaid on the image: a white speech bubble with three dots in the upper left corner, and a row of five white star icons along the bottom edge, extending slightly outside the photo frame to suggest a rating or review context.

Articles

Is Survey Research Qualitative or Quantitative? Key Differences Explained

Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Seven rounded-rectangle cards are arranged in a staggered layout. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The six surrounding cards show competitor logos in muted grey tones: outset.ai, discuss, and Pollfish (top row); Attest and Qualtrics XM (middle row, flanking Conveo); and UserTesting and Maze (bottom row).

Articles

8 Suzy Competitors Compared for Qualitative Consumer Research

8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man in a sage green jacket holds a smartphone in one hand and an iced coffee drink in the other, photographed against a neutral indoor background. Two white four-pointed sparkle icons are overlaid in the upper left corner. Two speech bubble UI elements extend from the right side of the image: one reading "What's your feedback?" and a second showing three dots, suggesting an ongoing conversation or interview.

Articles

Concept Testing: How to Validate Product Ideas and Make Findings Stick

A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A diagram graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left corner. In the centre, four white pill-shaped items are arranged in a 2×2 grid, connected by thin white lines: "Decision" and "Identify" in the top row, "Document" and "Targets" in the bottom row.

Articles

Diversity in User Research: The Operational Playbook for Research Teams Running at Scale

Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Qualtrics, Pollfish, and Attest (top row); Suzy, Voxpopme, and GetWhy (second row); Remesh and outset.ai (middle row, flanking Conveo); tellet, voiceform, and Strella (fourth row); and Bolt, UserTesting, and glaut (bottom row).

Articles

15 Best Market Survey Software for Enterprise Research Teams in 2026

A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Maze, Qualtrics, and UserTesting (top row); Typeform, SurveyMonkey, and Google (second row); Alchemer and Hotjar (middle row, flanking Conveo); Sprig, Pendo, and Survicate (fourth row); and ProProfs Qualaroo, Lyssna, and Refiner (bottom row).

Articles

15 Best UX Survey Tools for User Feedback in 2026

Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded illustration showing the Conveo logo at the center of a white circle outline, with three white pill-shaped labels positioned around it: "Research" (left), "Survey" (top right), and "Interview guide" (bottom, with a cursor arrow icon). The background is a warm gradient blending orange, coral, and pink tones.

Articles

15 Example Research Questions For Qualitative Research (Organized By Use Case)

Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A woman in a beige blazer smiles while looking at her smartphone outdoors, with three white pill-shaped labels overlaid on the image: "Thematic analysis" (top right), "Content analysis" (left), and "Narrative research" (bottom). The image sits on a light cream background.

Articles

Different Kinds of Qualitative Research Methods Explained

Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with three white pill-shaped labels overlaid on the image: "Diagnosis" (upper left), "Exploratory research" (left), and "Concept testing" (right). The image sits on a warm orange-to-pink gradient background.

Articles

Limitations of qualitative research: Challenges and solutions

Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in an orange jacket and glasses gestures toward the camera against a warm orange-to-pink gradient background, with five white pill-shaped labels overlaid around him: "Concept Testing" (top right), "Packaging Research" (left), "Ad and Message Testing" (left), "Brand Tracking" (right), and "Usage and Attitude Studies" (bottom right).

Articles

CPG Market Research: Methods, Timelines, and When to Use Each

CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing three white rounded checklist cards with green checkmark icons — Customers, Outreach, and Referrals — with a cursor arrow pointing at the bottom card, and an orange sparkle icon in the upper left corner.

Articles

How to Recruit Users for User Research Studies

Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a warm orange-to-pink gradient background, showing a white circle outline with three white pill-shaped labels positioned around it: "Testing" (top, with a cursor arrow icon), "Surveys" (right), and "Card Sorting" (left).

Articles

Types of User Research: Methods Every Product Team Should Know

Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A branded Conveo illustration on a light cream background, showing the Conveo logo in a white card at the center of an orange circle outline, with three white pill-shaped labels positioned around it: "Specificity" (left), "Depth" (right), and "Traceability" (bottom, with a cursor arrow icon).

Articles

Sample questionnaires for qualitative research: Templates and examples

Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man holds a smartphone to his ear in a casual indoor setting, with three white pill-shaped labels overlaid around the image: "Interviews" (right), "User Testing" (left), and "Diary Studies" (lower left). The image sits on a warm orange-to-pink gradient background.

Articles

Qualitative User Research: Methods, Process & Best Practices

Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a warm orange-to-pink gradient background, showing three white pill-shaped labels stacked vertically: Surveys, Analysis, and Tracking (with a cursor arrow pointing at it), alongside a white sparkle icon in the upper left corner.

Articles

B2B Quantitative Research: Methods and Examples for Business Insights

B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a light cream background showing the Conveo logo in a highlighted white card with a cursor arrow at the top, positioned above a 3x3 grid of greyed-out competitor logo cards: Listen, GetWhy, Voxpopme, discuss, Suzy, outset.ai, Strella, remesh, and user intuition.

Articles

10 Best AI Market Research Tools for Faster Consumer Insights

Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with glasses talks on a smartphone while gesturing expressively, seated on a blue sofa in an office setting. Two white speech bubble icons with ellipsis dots appear to her right, and an orange sparkle icon sits in the lower left corner, all on a light cream background.

Articles

In-Depth Interviews in Qualitative Research: Complete Guide

Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in a light blue shirt against a grey background, with two white pill-shaped labels overlaid to his left: "Video Sessions" and "AI-Moderated interviews." An orange sparkle icon appears in the upper right corner of the photo, all set against a warm orange-to-pink gradient background.

Articles

Using Video in Qualitative Research: Methods, Tools, and Benefits

Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded Conveo illustration on a light cream background showing the Conveo logo in a white card at the top, connected via an orange line to a three-step workflow: "Define" and "Set Metrics" (shown as white cards with black arrow icons, connected horizontally), leading down to "Async" (shown as a white card with a black flag icon and a cursor arrow).

Articles

Quantitative User Research: Methods, Metrics, and When to Go Deeper

Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holds a smartphone and a coffee cup outdoors, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Reliable Feedback" and one showing an ellipsis. The image sits on a warm orange-to-pink gradient background.

Articles

Concept Testing Questions: Examples for Product and Marketing Research

Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A UI illustration on a light cream background showing four white rounded checklist cards with green checkmark icons stacked vertically: Screening, Coordination, Filtering, and Management (with a cursor arrow pointing at it), alongside an orange sparkle icon in the upper left corner.

Articles

Participant Recruitment in Qualitative Research: Methods and Tools

Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling woman in a black blazer waves at a laptop screen while seated in a leather chair, with a white speech bubble showing an ellipsis to her lower left and a white sparkle icon to her upper right, all set against a warm orange-to-pink gradient background.

Articles

How to Reduce Time to Insight with Automation

Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing four white pill-shaped labels positioned around an orange circle outline: "Recruitment" (top), "Interviews" (right), "Analysis" (bottom, with a cursor arrow icon), and "Studying" (left).

Articles

AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead

An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Structured interviews" and one showing an ellipsis, all set against a warm orange-to-pink gradient background.

Articles

Qualitative Interviews: Methods, Questions, and Best Practices

Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A woman in a beige blazer smiles while looking at her smartphone outdoors, with five green checkbox icons arranged in a grid overlaid to her upper left and a white pill-shaped label reading "Measuring Qualitative Data" with a cursor arrow icon at the lower right, all on a light cream background.

Articles

The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings

Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo alongside a download button labelled "UX Persona Template" with a cursor hovering over it

News

UX Persona Template: How to Build Effective User Personas

Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo alongside a download button labelled "User Research Interview Template" with a cursor hovering over it, on an orange-to-pink gradient background

Articles

User Research Interview Template: Questions and Structure

Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Conveo logo alongside a download button labelled "Design Research Template" with a cursor hovering over it

Articles

Design Research Template: Framework for Product Discovery

Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Circular diagram on an orange-to-pink gradient background showing three interconnected elements of UX qualitative research: questions, constraints, and evidence

Articles

UX Qualitative Research Methods: A Complete Guide

Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man talking on a phone, overlaid with three labels: "One timeline," "Resources," and "Budgets"

Articles

Consumer Intelligence Research: Methods and Use Cases

Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Three stacked pill-shaped labels on an orange-to-pink gradient background reading "Evidence," "Transparency," and "Confidence," with a cursor hovering over the bottom label

Articles

Customer Insights Research: Methods to Understand Customer Needs

Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing earphones and looking at her phone, overlaid with two labels reading "Moderated" and "Unmoderated" separated by a "vs" badge

Articles

Concept Testing vs Usability Testing: What's the Difference?

Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling man on an orange-to-pink gradient background, overlaid with three industry labels: "CPG," "Tech," and "Financial Services"

Articles

Innovation Pipeline: How Research Drives Product Innovation

Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two checked checkboxes labelled "Filtering" and "Validation" with a cursor hovering over the second, alongside orange AI sparkle icons

Articles

User Interview Recruitment: How to Find the Right Participants

Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Four interconnected pill-shaped labels on an orange-to-pink gradient background showing the core pillars of ethical AI research: Consent, Data, Security, and Ethics

Articles

Ethical Use of AI in Research: Guidelines and Best Practices

Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing glasses and talking on a phone, overlaid with two labels reading "In-Depth Interviews" and "Studies" with a cursor hovering over the second

Articles

Generative Research Methods in UX: How to Discover New Opportunities

Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Grid of UX persona tool logos on an orange-to-pink gradient background, including Dovetail, Marvin, UserTesting, Xtensio, Miro, HubSpot, Kollabe, Conveo (highlighted with a cursor), Userdoc, delve.ai, Userpilot, Amplitude, Hotjar, Syntheticusers, and Marketingmary

Articles

Best Persona Development Tools for Product and Marketing Teams

Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Grid of user research tool logos on an orange-to-pink gradient background, including Dovetail, Condens, Looppanel, Marvin, Lookback, Maze, Great Question, Conveo (highlighted with a cursor), Discuss, UserTesting, Qualtrics, Aurelius, Optimal, Dscout, and Strella

Articles

Research Collaboration Software: Best Tools for Insights Teams

The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman waving at a laptop screen, overlaid with a speech bubble reading "Can you give me an example?" and an AI sparkle icon

Articles

User Interview Questions: Best Examples for UX Research

Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling man wearing glasses holding up a phone, overlaid with six green checkmark icons and a chat bubble, on an orange-to-pink gradient background

Articles

How to Conduct User Interviews: A Complete Guide

Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Conveo logo above an abstract illustration of a connected research workflow path ending at a flag icon, with a cursor hovering over it

Articles

User Research Process: Step-by-Step Framework for Teams

A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Circular diagram on an orange-to-pink gradient background showing three interconnected roles in prototype testing: Researcher, Manager, and Designer, with a cursor hovering over Designer

Articles

Prototype Testing Questions: Examples for Product Research

Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man using a laptop outdoors, overlaid with three green checkmark icons and an AI sparkle icon

Articles

Types of Survey Methods in Research and How to Choose the Right One

Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holding a coffee cup and working on a laptop, overlaid with a "Data Analysis" label and a bar chart graphic with a cursor hovering over it

Articles

How to Choose the Right Survey Data Analysis Method

Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

All

News

Articles

Success stories

Success stories

Canva brings the voice of the consumer into every decision with Conveo

A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Professional headshot of Romulo Rejon wearing a grey blazer and black turtleneck against a neutral grey background.

Rómulo Rejón

Head of Customer Marketing

News

How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior

You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Success stories

“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo

If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Success stories

“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.

Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring a photo of a smiling woman holding a coffee cup and looking at her smartphone, overlaid with five white star rating icons and a speech bubble with ellipsis dots, suggesting a customer review or feedback interaction.

News

How to Test Brand Messaging with Real Consumers

Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Articles

How AI Transforms Qualitative Market Research: Complete 2025 Breakdown

AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

[Press Release] The Future of MaxDiff

MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background featuring a photo of a smiling man in a light blue shirt, overlaid with three white label tags reading "In-depth interviews," "Focus groups," and "Ethnographic research," alongside orange sparkle icons in the top right corner.

News

Qualitative Market Research: Methods, Examples, and How AI Is Changing It

Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo

London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Success stories

How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team

If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring the Conveo logo — an orange "C" icon — above a white card with a green checkmark and the text "Validated by AI," with a cursor arrow pointing to it and white sparkle icons beneath.

News

AI Campaign Validation: How to Test Marketing Campaigns with AI

Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, Marvin, Dovetail, GetWhy, and Voxpopme arranged in rows below.

News

7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)

Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on a beige background featuring the Conveo logo above an abstract workflow diagram showing a snake-like orange connecting line running from a "Define" node through a series of intermediate black square steps to a "Deliver" node, with a cursor arrow pointing to the Deliver endpoint.

News

Message Testing: How to Validate Product and Brand Messaging

Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background featuring orange sparkle icons in the top left corner, with three green checkmarked items in white cards: Video interview; AI Transcript; Structured Report — with a cursor arrow pointing to the Structured Report card.

News

How Consumer Intelligence Improves Business Strategy

Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes

Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a hierarchy of research and insights platform logos, with Conveo highlighted in white at the top. Surrounding platforms include Outset.ai, Listen, Marvin, GetWhy, Maze, Dovetail, Ballpark, and Voxpopme arranged in rows below.

News

The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)

Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

The hidden cost of skipping testing in your marketing campaigns

Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research and analysis platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Marvin, Thematic, Looppanel, Maze, MAXQDA, NVivo, and Dovetail arranged in rows below.

News

Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)

Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

Why marketing campaigns miss the mark and how to fix it with pre-testing

Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background showing a grid of research and insights platform logos, with Conveo highlighted in white at the center with a cursor arrow pointing to it. Surrounding platforms include Outset.ai, Listen, GetWhy, Dovetail, Marvin, Looppanel, Strella, UserTesting, GWI, Brandwatch, Typeform, Hotjar, Qualtrics, and Voicepanel.

News

The 15 Best Customer Research Tools for Product and UX Teams (2026)

Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Voxpopme, Dovetail, Strella, Glaut, Yasna, Voiceform, and Tellet arranged in rows below.

News

The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)

AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a grid of qualitative research platform logos, with Conveo highlighted in white at the center. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Discuss, Voxpopme, Bolt, Strella, Tellet, Glaut, Yasna, Maze, Recollective, Voiceform, Remesh, Suzy, UserCall, and Voicepanel.

Articles

19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026

Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background showing a hierarchy of research and insights platform logos, with Conveo at the top, followed by Outset.ai, Listen, Marvin, Zappi, Qualtrics, SurveyMonkey, System1, and Kantar Marketplace arranged in rows below.

News

Best Concept Testing Tools for Qualitative Research Teams in 2026

AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo at the top, followed by Listen, Outset.ai, Dovetail, ATLAS.ti, NVivo, Voxpopme, Marvin, MAXQDA, and GetWhy arranged in rows below.

Articles

The 10 Best Qualitative Research Software Platforms for 2026

Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on an orange-to-pink gradient background showing a hierarchy of transcription and research platform logos, with Conveo at the top, followed by Marvin, GoTranscript, Sonix, Fireflies, Rev, Listen, NVivo, Descript, and Otter.ai arranged in rows below.

Articles

Best Transcription Software for Qualitative Research in 2026

Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Conveo Super Bowl Ad Impact Study 2026

Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

From chat to checkout: The rise of the AI-powered shopper

From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

AI Moderators for B2B Interviews: Effortless Fluency in any Industry

TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Finally, AI Market Research That Actually Works

AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background with white sparkle icons and a bar chart graphic, suggesting AI-powered consumer research insights.

News

How Enterprises Use Consumer Intelligence for Competitive Advantage

Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

AI vs Traditional Methods: Qualitative Research Compared

AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

How AI Is Transforming Qualitative Research: A Methodology Guide

AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools

AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

Do you still need focus groups? How AI-led interviews are transforming consumer insight

Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

15 Best AI Qualitative Research Tools for 2025

Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone

Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth

“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research

Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams

Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

The Hidden Cost of Skimping on Concept Testing

Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Success stories

From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights

Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo dashboard that features top-down insights extractions

Articles

Enhanced Insight Generation for Your Qualitative Studies

We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A big scale positioned in front of the white house

Articles

Presidential Pardons: Fixing Injustice or Fueling Corruption?

We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Visual with how much Conveo raised

Articles

Conveo raises $5.3M to revolutionize market research with AI-powered video interviews

Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

The Conveo logo centred inside an orange circle with three black square nodes and a cursor icon, suggesting a platform integration or workflow connection diagram.

Articles

Voice of the Customer Template: How to Structure VOC Programs

Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing qualitative research methods: In-Depth Interviews, Focus Groups, Research, and Communities, with a cursor icon pointing at "Research."

Articles

Qualitative Consumer Research: Methods and Real-World Examples

Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man looking down at his phone, overlaid on an orange-to-pink gradient background, with two chat bubbles in the foreground — one reading "What happened?" and one showing a typing indicator with three dots.

Articles

Voice of the Customer Interview Questions: Best Examples

Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man wearing glasses and an orange jacket holding a smartphone, with five orange stars above the image and a bar chart graphic overlaid in the corner, suggesting customer feedback and research analytics.

Articles

VOC Metrics: How to Measure Voice of the Customer Effectively

VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Four white pill-shaped labels connected by an orange vertical line on a light beige background, listing interview question stages in sequence: Warm-up, Behavioral, Motivational, and Projective, with a cursor icon pointing at "Projective."

Articles

Consumer Insight Questions: Examples for Market Research

Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two white pill-shaped labels on an orange-to-pink gradient background reading "End-to-end Platforms" and "Point Solutions," with a cursor icon pointing at "Point Solutions" and white sparkle icons below.

Articles

Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved

Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing a multi-step pipeline connected by an orange line running from a "Define" node through several black square nodes and ending at a "Reports" node, with a cursor pointing at "Reports."

Articles

How to Do Customer Research: A Step-by-Step Guide for 2026

Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: Source Traceability, Coding Transparency, and Participant Authenticity, with orange sparkle icons in the top left corner and a cursor pointing at "Participant Authenticity."

Articles

Healthcare Qualitative Market Research Guide for 2026

Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo above a white pill-shaped label reading "Qualitative Research" with a green checkmark icon, on an orange-to-pink gradient background, with a cursor pointing at the label and white sparkle icons below.

Articles

Transcription in Qualitative Research: Methods, Tools, and Best Practices

Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman wearing glasses and a mustard yellow turtleneck talking on her phone, with a typing indicator chat bubble in the corner and a cursor icon, suggesting an AI-moderated interview or conversation.

Articles

Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis

See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman waving at the camera while seated at a laptop, overlaid on an orange-to-pink gradient background, with three white pill-shaped labels surrounding her reading "Moderation," "Analysis," and "Reporting," and white sparkle icons in the corner.

Articles

AI in Qualitative Research: A Practical Guide for Enterprise Teams

Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A grid of fifteen tool logos on a light beige background, including Listen, outset.ai, discuss, KOJI, Maze, UserTesting, Lookback, Conveo, Dovetail, Grain, Looppanel, condens, ChatGPT, Claude, and Perplexity, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)

The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: AI moderated interviews, Parallel interviewing, and Automated transcription, with orange sparkle icons in the top left corner and a cursor pointing at "Automated transcription."

Articles

Retail Qualitative Research: Methods to Understand Modern Shoppers

Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing five black square nodes connected by an orange line that winds through two rows and ends at a flag icon, with a cursor pointing at the final node.

Articles

Alternatives to Focus Groups: Modern Methods for Customer Insights

Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing research workflow stages: Development, Recruitment, AI-Led interviewing, and Analysis, with white sparkle icons on the left and a cursor pointing at "AI-Led interviewing."

Articles

How to Use AI for Market Research: Workflows, Governance, and Real-World Examples

Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background, with a bar chart graphic in the upper corner and two white pill-shaped labels reading "High qualification rates" and "Data quality reduced."

Articles

Recruiting Participants for Research on Social Media: Proven Strategies for 2026

Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A grid of twelve tool logos on an orange-to-pink gradient background, including outset.ai, GetWhy, Listen, Strella, Conveo, discuss, marvin, remesh, Suzy, Great Question, bolt, and voicepanel, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams

Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm off-white background illustrating Conveo's three moderation modes. A coral/orange circle connects three rounded white pill-shaped labels positioned around it: "Manual" on the left, "Automatic" on the upper right, and "Hybrid" at the bottom (with a cursor icon beneath it, indicating it is selected or interactive). At the centre of the circle sits the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo".

Articles

How to Transcribe an Interview for Qualitative Research

Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

The highlighted Conveo logo at the top with a cursor pointing at it, above a grid of six competitor logos on a light beige background: outset.ai, KANTAR, YouGov, Brandwatch, Qualtrics XM, and Ipsos.

Articles

7 Best Brand Equity Analysis Tools for Marketing Teams (2026)

Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm orange-to-pink gradient background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo." Below it, nine peach-toned rounded cards are arranged in a 3×3 grid, each showing a competitor brand: Marvin, Listen, outset.ai (top row); GetWhy, Voxpopme, tellet (middle row); glaut, discuss, and Strella (bottom row).

Articles

Top AI-Moderated Market Research Services for 2026

Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon beneath it, indicating it is selected. Below, five grey-toned rounded cards are arranged in a staggered layout: discuss and outset.ai in the first row; Voxpopme and dscout in the second row; and UserTesting centred in the third row. All competitor logos are rendered in muted grey tones, contrasting with the coloured Conveo logo above.

Articles

The Best Discuss Alternatives for Qualitative Research and Interviews

A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm orange-to-pink gradient background. A white circle connects three white rounded-rectangle labels positioned around it: "Awareness" at the top centre (with a cursor icon beneath it, indicating it is selected or interactive), "Meaning" on the right, and "Preference" on the left.

Articles

Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts

Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm orange-to-pink gradient background. Four white rounded-rectangle cards are stacked vertically and connected by thin lines. The top card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon to its right, indicating it is selected. Below it, three competitor logos follow in order: Dovetail (dark navy wordmark with a geometric arrow icon), Looppanel (blue infinity symbol with a blue wordmark), and outset.ai (purple chat-terminal icon with a purple wordmark).

Articles

Marvin Alternatives: Best Research Repository Tools for 2026

Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm off-white background. A smiling man in a layered plaid and knit outfit holds a white smartphone to his ear, photographed against a blurred building exterior. Three white rounded-rectangle label tags are overlaid on the image: "Strategy" on the upper right, "Campaign effectiveness" on the middle left, and "Pricing power" on the lower left. A cursor icon sits at the bottom right corner of the image frame.

Articles

Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers

Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A workflow diagram graphic on a warm off-white background. The Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — sits in a white rounded card at the top. Below, a coral/orange line traces a snake-like path through six black square nodes arranged across two rows, connecting a start point labelled "Define" (with a white rounded card and a black chevron icon on the left) to an end point labelled "Deliver" (with a white rounded card and a black flag icon on the right). A cursor icon sits beneath the "Deliver" card.

Articles

Concept Testing Research: A Complete Guide for Product Teams

Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a black blazer over a white top waves at the camera while seated in a leather chair next to a laptop, photographed against a concrete wall. Three decorative UI elements are overlaid on the image: a white speech bubble with three dots (indicating a conversation) on the lower left, a white four-pointed sparkle icon on the middle left, and a small white rounded card with a lightbulb emoji on the upper right.

Articles

Concept Testing Methods: How to Validate Ideas Before Launch

Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A lifestyle photo graphic on a warm off-white background. Five orange star icons are displayed in a row at the top. Below, a smiling woman wearing earphones looks at her smartphone while seated in a warm indoor setting. Three UI elements are overlaid on and around the image: two white rounded-rectangle labels on the lower left reading "Survey data" and "Behavioral data," and a small white card on the lower right displaying a bar chart with one coral/orange bar highlighted among several beige bars.

Articles

Multimodal Research: Combining Data Sources for Deeper Insights

Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A checklist graphic on a warm off-white background. Three coral/orange four-pointed sparkle icons are clustered in the upper left corner. To the right, three white rounded-rectangle items are stacked vertically, each preceded by a small rounded square containing a green checkmark: "Define," "Identify," and "Design." A cursor icon sits beneath the "Design" card, indicating it is selected or interactive.

Articles

Custom Qualitative Research: How to Design Studies for Specific Insights

Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A list graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left. Four white pill-shaped items are stacked vertically in the centre-right: "Prepare," "Develop," "Code," and "Validate." A cursor icon sits beneath the "Validate" pill, indicating it is selected or interactive.

Articles

How to Analyze Interview Data in Qualitative Research

Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a khaki shirt holds a takeaway coffee cup in one hand and a smartphone in the other, photographed outdoors against a blurred modern building. Two UI elements are overlaid on the image: a 2×3 grid of six white rounded squares each containing a green checkmark in the upper left corner, and a white speech bubble with three dots in the lower right corner.

Articles

User Research Methods and Best Practices for Product and UX Teams (2026)

Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm off-white background. Nine rounded-rectangle cards are arranged in a 3×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The eight surrounding cards show competitor logos in muted grey tones: outset.ai, GetWhy, and discuss (top row); glaut and Suzy (middle row, flanking Conveo); and voiceform, tellet, and user intuition (bottom row).

Articles

Voxpopme Competitors: 9 Best Video Feedback Platforms for Research

A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man with natural curly hair, wearing a light blue collarless shirt, is photographed against a plain grey background. Two UI elements are overlaid on the image: a white speech bubble with three dots in the upper left corner, and a row of five white star icons along the bottom edge, extending slightly outside the photo frame to suggest a rating or review context.

Articles

Is Survey Research Qualitative or Quantitative? Key Differences Explained

Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Seven rounded-rectangle cards are arranged in a staggered layout. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The six surrounding cards show competitor logos in muted grey tones: outset.ai, discuss, and Pollfish (top row); Attest and Qualtrics XM (middle row, flanking Conveo); and UserTesting and Maze (bottom row).

Articles

8 Suzy Competitors Compared for Qualitative Consumer Research

8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man in a sage green jacket holds a smartphone in one hand and an iced coffee drink in the other, photographed against a neutral indoor background. Two white four-pointed sparkle icons are overlaid in the upper left corner. Two speech bubble UI elements extend from the right side of the image: one reading "What's your feedback?" and a second showing three dots, suggesting an ongoing conversation or interview.

Articles

Concept Testing: How to Validate Product Ideas and Make Findings Stick

A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A diagram graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left corner. In the centre, four white pill-shaped items are arranged in a 2×2 grid, connected by thin white lines: "Decision" and "Identify" in the top row, "Document" and "Targets" in the bottom row.

Articles

Diversity in User Research: The Operational Playbook for Research Teams Running at Scale

Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Qualtrics, Pollfish, and Attest (top row); Suzy, Voxpopme, and GetWhy (second row); Remesh and outset.ai (middle row, flanking Conveo); tellet, voiceform, and Strella (fourth row); and Bolt, UserTesting, and glaut (bottom row).

Articles

15 Best Market Survey Software for Enterprise Research Teams in 2026

A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Maze, Qualtrics, and UserTesting (top row); Typeform, SurveyMonkey, and Google (second row); Alchemer and Hotjar (middle row, flanking Conveo); Sprig, Pendo, and Survicate (fourth row); and ProProfs Qualaroo, Lyssna, and Refiner (bottom row).

Articles

15 Best UX Survey Tools for User Feedback in 2026

Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded illustration showing the Conveo logo at the center of a white circle outline, with three white pill-shaped labels positioned around it: "Research" (left), "Survey" (top right), and "Interview guide" (bottom, with a cursor arrow icon). The background is a warm gradient blending orange, coral, and pink tones.

Articles

15 Example Research Questions For Qualitative Research (Organized By Use Case)

Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A woman in a beige blazer smiles while looking at her smartphone outdoors, with three white pill-shaped labels overlaid on the image: "Thematic analysis" (top right), "Content analysis" (left), and "Narrative research" (bottom). The image sits on a light cream background.

Articles

Different Kinds of Qualitative Research Methods Explained

Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with three white pill-shaped labels overlaid on the image: "Diagnosis" (upper left), "Exploratory research" (left), and "Concept testing" (right). The image sits on a warm orange-to-pink gradient background.

Articles

Limitations of qualitative research: Challenges and solutions

Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in an orange jacket and glasses gestures toward the camera against a warm orange-to-pink gradient background, with five white pill-shaped labels overlaid around him: "Concept Testing" (top right), "Packaging Research" (left), "Ad and Message Testing" (left), "Brand Tracking" (right), and "Usage and Attitude Studies" (bottom right).

Articles

CPG Market Research: Methods, Timelines, and When to Use Each

CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing three white rounded checklist cards with green checkmark icons — Customers, Outreach, and Referrals — with a cursor arrow pointing at the bottom card, and an orange sparkle icon in the upper left corner.

Articles

How to Recruit Users for User Research Studies

Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a warm orange-to-pink gradient background, showing a white circle outline with three white pill-shaped labels positioned around it: "Testing" (top, with a cursor arrow icon), "Surveys" (right), and "Card Sorting" (left).

Articles

Types of User Research: Methods Every Product Team Should Know

Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A branded Conveo illustration on a light cream background, showing the Conveo logo in a white card at the center of an orange circle outline, with three white pill-shaped labels positioned around it: "Specificity" (left), "Depth" (right), and "Traceability" (bottom, with a cursor arrow icon).

Articles

Sample questionnaires for qualitative research: Templates and examples

Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man holds a smartphone to his ear in a casual indoor setting, with three white pill-shaped labels overlaid around the image: "Interviews" (right), "User Testing" (left), and "Diary Studies" (lower left). The image sits on a warm orange-to-pink gradient background.

Articles

Qualitative User Research: Methods, Process & Best Practices

Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a warm orange-to-pink gradient background, showing three white pill-shaped labels stacked vertically: Surveys, Analysis, and Tracking (with a cursor arrow pointing at it), alongside a white sparkle icon in the upper left corner.

Articles

B2B Quantitative Research: Methods and Examples for Business Insights

B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a light cream background showing the Conveo logo in a highlighted white card with a cursor arrow at the top, positioned above a 3x3 grid of greyed-out competitor logo cards: Listen, GetWhy, Voxpopme, discuss, Suzy, outset.ai, Strella, remesh, and user intuition.

Articles

10 Best AI Market Research Tools for Faster Consumer Insights

Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with glasses talks on a smartphone while gesturing expressively, seated on a blue sofa in an office setting. Two white speech bubble icons with ellipsis dots appear to her right, and an orange sparkle icon sits in the lower left corner, all on a light cream background.

Articles

In-Depth Interviews in Qualitative Research: Complete Guide

Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in a light blue shirt against a grey background, with two white pill-shaped labels overlaid to his left: "Video Sessions" and "AI-Moderated interviews." An orange sparkle icon appears in the upper right corner of the photo, all set against a warm orange-to-pink gradient background.

Articles

Using Video in Qualitative Research: Methods, Tools, and Benefits

Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded Conveo illustration on a light cream background showing the Conveo logo in a white card at the top, connected via an orange line to a three-step workflow: "Define" and "Set Metrics" (shown as white cards with black arrow icons, connected horizontally), leading down to "Async" (shown as a white card with a black flag icon and a cursor arrow).

Articles

Quantitative User Research: Methods, Metrics, and When to Go Deeper

Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holds a smartphone and a coffee cup outdoors, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Reliable Feedback" and one showing an ellipsis. The image sits on a warm orange-to-pink gradient background.

Articles

Concept Testing Questions: Examples for Product and Marketing Research

Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A UI illustration on a light cream background showing four white rounded checklist cards with green checkmark icons stacked vertically: Screening, Coordination, Filtering, and Management (with a cursor arrow pointing at it), alongside an orange sparkle icon in the upper left corner.

Articles

Participant Recruitment in Qualitative Research: Methods and Tools

Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling woman in a black blazer waves at a laptop screen while seated in a leather chair, with a white speech bubble showing an ellipsis to her lower left and a white sparkle icon to her upper right, all set against a warm orange-to-pink gradient background.

Articles

How to Reduce Time to Insight with Automation

Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing four white pill-shaped labels positioned around an orange circle outline: "Recruitment" (top), "Interviews" (right), "Analysis" (bottom, with a cursor arrow icon), and "Studying" (left).

Articles

AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead

An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Structured interviews" and one showing an ellipsis, all set against a warm orange-to-pink gradient background.

Articles

Qualitative Interviews: Methods, Questions, and Best Practices

Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A woman in a beige blazer smiles while looking at her smartphone outdoors, with five green checkbox icons arranged in a grid overlaid to her upper left and a white pill-shaped label reading "Measuring Qualitative Data" with a cursor arrow icon at the lower right, all on a light cream background.

Articles

The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings

Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo alongside a download button labelled "UX Persona Template" with a cursor hovering over it

News

UX Persona Template: How to Build Effective User Personas

Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo alongside a download button labelled "User Research Interview Template" with a cursor hovering over it, on an orange-to-pink gradient background

Articles

User Research Interview Template: Questions and Structure

Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Conveo logo alongside a download button labelled "Design Research Template" with a cursor hovering over it

Articles

Design Research Template: Framework for Product Discovery

Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Circular diagram on an orange-to-pink gradient background showing three interconnected elements of UX qualitative research: questions, constraints, and evidence

Articles

UX Qualitative Research Methods: A Complete Guide

Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man talking on a phone, overlaid with three labels: "One timeline," "Resources," and "Budgets"

Articles

Consumer Intelligence Research: Methods and Use Cases

Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Three stacked pill-shaped labels on an orange-to-pink gradient background reading "Evidence," "Transparency," and "Confidence," with a cursor hovering over the bottom label

Articles

Customer Insights Research: Methods to Understand Customer Needs

Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing earphones and looking at her phone, overlaid with two labels reading "Moderated" and "Unmoderated" separated by a "vs" badge

Articles

Concept Testing vs Usability Testing: What's the Difference?

Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling man on an orange-to-pink gradient background, overlaid with three industry labels: "CPG," "Tech," and "Financial Services"

Articles

Innovation Pipeline: How Research Drives Product Innovation

Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two checked checkboxes labelled "Filtering" and "Validation" with a cursor hovering over the second, alongside orange AI sparkle icons

Articles

User Interview Recruitment: How to Find the Right Participants

Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Four interconnected pill-shaped labels on an orange-to-pink gradient background showing the core pillars of ethical AI research: Consent, Data, Security, and Ethics

Articles

Ethical Use of AI in Research: Guidelines and Best Practices

Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing glasses and talking on a phone, overlaid with two labels reading "In-Depth Interviews" and "Studies" with a cursor hovering over the second

Articles

Generative Research Methods in UX: How to Discover New Opportunities

Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Grid of UX persona tool logos on an orange-to-pink gradient background, including Dovetail, Marvin, UserTesting, Xtensio, Miro, HubSpot, Kollabe, Conveo (highlighted with a cursor), Userdoc, delve.ai, Userpilot, Amplitude, Hotjar, Syntheticusers, and Marketingmary

Articles

Best Persona Development Tools for Product and Marketing Teams

Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Grid of user research tool logos on an orange-to-pink gradient background, including Dovetail, Condens, Looppanel, Marvin, Lookback, Maze, Great Question, Conveo (highlighted with a cursor), Discuss, UserTesting, Qualtrics, Aurelius, Optimal, Dscout, and Strella

Articles

Research Collaboration Software: Best Tools for Insights Teams

The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman waving at a laptop screen, overlaid with a speech bubble reading "Can you give me an example?" and an AI sparkle icon

Articles

User Interview Questions: Best Examples for UX Research

Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling man wearing glasses holding up a phone, overlaid with six green checkmark icons and a chat bubble, on an orange-to-pink gradient background

Articles

How to Conduct User Interviews: A Complete Guide

Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Conveo logo above an abstract illustration of a connected research workflow path ending at a flag icon, with a cursor hovering over it

Articles

User Research Process: Step-by-Step Framework for Teams

A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Circular diagram on an orange-to-pink gradient background showing three interconnected roles in prototype testing: Researcher, Manager, and Designer, with a cursor hovering over Designer

Articles

Prototype Testing Questions: Examples for Product Research

Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man using a laptop outdoors, overlaid with three green checkmark icons and an AI sparkle icon

Articles

Types of Survey Methods in Research and How to Choose the Right One

Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holding a coffee cup and working on a laptop, overlaid with a "Data Analysis" label and a bar chart graphic with a cursor hovering over it

Articles

How to Choose the Right Survey Data Analysis Method

Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

All

News

Articles

Success stories

Success stories

Canva brings the voice of the consumer into every decision with Conveo

A study launched at 6:15 p.m. Results before breakfast. See how Canva uses Conveo to run research at the speed decisions actually happen.

Professional headshot of Romulo Rejon wearing a grey blazer and black turtleneck against a neutral grey background.

Rómulo Rejón

Head of Customer Marketing

News

How AI-Powered Qual Helps You Hear the ‘Why’ Behind Customer Behavior

You’ve seen it happen. A number on the dashboard blips,engagement dips, CTR slides, NPS stalls, then Slack lights up: What changed? Maybe your concept test shows B beating A, but nobody can articulate why. The team starts guessing: “Was it the headline? The color? The whole premise?” This is the moment qualitative research earns its keep. Not the old, slow, twelve-weeks‑to-a-powerpoint version,AI‑powered qual that moves at the speed of the business and turns raw customer language into crisp, defensible decisions. In this post, we’ll show you exactly how to use it to get from what happened to why it happened,and what to do next.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Success stories

“The Quickest Wins”: How Pronails Finds Creative Sparks Faster with Conveo

If you work in consumer marketing, you can feel the ground shifting under your feet. New formats pop up, algorithms blink, trends peak and vanish. The brands that thrive aren’t necessarily the loudest,they’re the ones that move the fastest, test the most, and let real customer language guide every creative decision. That’s the spirit of Lize Olaerts, Marketing Manager at **PN Self‑Care**, the B2C sister of **ProNails**, a manufacturer and distributor of professional gel nail products. As Lize puts it, “In marketing, the one who is the quickest wins.” In this story,filmed as a short testimonial,you’ll hear how her team uses **Conveo** to move from *hunch* to *hook* faster: spotting fresh segments they missed, turning real customer phrases into scroll‑stopping ad angles, and ramping up the volume of creative tests without burning the team out. Whether you run paid social for a beauty brand or you’re building a new DTC play, Lize’s process is a blueprint for speed without sacrificing substance.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Success stories

“From Hunches to Evidence”: Why Louis (Founder & CMO of Edgar & Cooper) says CMI is like special forces.

Hit play on the testimonial from Louis (CMO), Levi (Head of CMI), and Pieter (CMI Manager) from Edgard & Cooper, a General Mills company. In a few minutes, you’ll see how Conveo blends qual-depth with quant-confidence, running interviews in parallel, surfacing the “why,” and giving teams evidence they can literally watch. Pieter captures the surprise best: an AI interviewer that asks nuanced, accurate follow-ups and feels genuinely reliable.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring a photo of a smiling woman holding a coffee cup and looking at her smartphone, overlaid with five white star rating icons and a speech bubble with ellipsis dots, suggesting a customer review or feedback interaction.

News

How to Test Brand Messaging with Real Consumers

Brand message testing shows why your copy lands or fails. Learn to test brand messaging with real customer conversations, not just surveys.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Articles

How AI Transforms Qualitative Market Research: Complete 2025 Breakdown

AI cuts qualitative research time from weeks to hours, transforming insights delivery. Trusted by Unilever, Instacart, AB Inbev and 350 other organizations, Conveo leads this transformation. Traditional qualitative research faces mounting pressure to deliver faster insights while maintaining depth and accuracy. AI-powered platforms like Conveo now enable researchers to conduct hundreds of interviews overnight, analyze video responses in real-time, and generate actionable insights within 24 hours. This transformation isn't just about speed, it's about unlocking scale and precision that manual methods simply cannot match.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

[Press Release] The Future of MaxDiff

MaxDiff has existed for 40 years. In that time, it has always answered the same question: what do people prefer? It has never answered why. Until now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background featuring a photo of a smiling man in a light blue shirt, overlaid with three white label tags reading "In-depth interviews," "Focus groups," and "Ethnographic research," alongside orange sparkle icons in the top right corner.

News

Qualitative Market Research: Methods, Examples, and How AI Is Changing It

Qualitative market research reveals why customers behave the way they do. Learn key methods, real examples, and how AI enables faster insight at scale.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

[Press Release] Consumers are twice as likely to trust AI over family and friends for recommendations, finds new study by Conveo

London, 18th November 2025 – New research revealed from Conveo last week shows that artificial intelligence is rapidly becoming the most trusted source for shopping recommendations, surpassing advice from friends and family by a 2:1 margin.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Success stories

How JDE Peet’s Uses Conversational Research to Scale the Output of a Small In-house Team

If you’ve ever tried to bring rich, qualitative insight into a fast‑moving business, you know the tension: the questions keep coming, timelines keep shrinking, and your team is expected to deliver depth without slowing the train. That’s the reality Sarah Snudden lives every day as Head of US Consumer Insights at JDE Peet’s,the global coffee and tea company behind beloved brands that caffeinate mornings and power brainstorms.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background featuring the Conveo logo — an orange "C" icon — above a white card with a green checkmark and the text "Validated by AI," with a cursor arrow pointing to it and white sparkle icons beneath.

News

AI Campaign Validation: How to Test Marketing Campaigns with AI

Learn how campaign validation AI helps marketing teams get real consumer feedback on messages, audiences, and concepts before committing. Powered by Conveo.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, Marvin, Dovetail, GetWhy, and Voxpopme arranged in rows below.

News

7 Best Customer Insights Platforms for Enterprise Insights Teams (2026)

Compare the best customer insights platform tools for enterprise teams. See which platforms support real qualitative research and faster stakeholder decisions.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on a beige background featuring the Conveo logo above an abstract workflow diagram showing a snake-like orange connecting line running from a "Define" node through a series of intermediate black square steps to a "Deliver" node, with a cursor arrow pointing to the Deliver endpoint.

News

Message Testing: How to Validate Product and Brand Messaging

Learn what messaging testing is, how to run it, and why AI-led qualitative interviews reveal what surveys miss. A practical guide for brand and insights teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background featuring orange sparkle icons in the top left corner, with three green checkmarked items in white cards: Video interview; AI Transcript; Structured Report — with a cursor arrow pointing to the Structured Report card.

News

How Consumer Intelligence Improves Business Strategy

Consumer intelligence improves strategy when insights arrive before decisions are made. Learn how to run research-grade qualitative studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

Greenbook - Conveo AI Demo Recording - From Questions to Insights in Minutes

Generative AI is transforming market research, but the real breakthrough isn’t just faster data processing, it’s the way AI can work alongside humans to uncover deeper, more actionable insights. Together with Greenbook, Conveo recently organized a webinar where Niels, Head of Research, demonstrated how the company’s AI Insights Platform streamlines every stage of the research process, from study design to real-time moderation to instant, multi-layered analysis, using a global “coffee rituals” study to showcase its ability to blend speed, scale, and human empathy.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a hierarchy of research and insights platform logos, with Conveo highlighted in white at the top. Surrounding platforms include Outset.ai, Listen, Marvin, GetWhy, Maze, Dovetail, Ballpark, and Voxpopme arranged in rows below.

News

The Best Generative User Research Tools in 2026 (Evaluated for Research Teams)

Compare the best generative user research tools in 2026. See how leading platforms support interviews, synthesis, and insight reuse across research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

The hidden cost of skipping testing in your marketing campaigns

Most campaigns skip message and creative testing because it’s seen as slow, expensive, or “nice to have.” But the real price tag shows up later, in wasted spend, rushed rework, and underperforming results. Testing isn’t a line item to cut; it’s the cheapest insurance you’ll ever buy. Skip it, and you’re buying a first-class ticket to the smoking crater of campaign failure.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research and analysis platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Marvin, Thematic, Looppanel, Maze, MAXQDA, NVivo, and Dovetail arranged in rows below.

News

Best AI Tools for Thematic Analysis in Qualitative Research (2026 Comparison)

Compare AI tools for thematic analysis across interviews, surveys, and research repositories. Find the right fit for your workflow and outputs.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

Why marketing campaigns miss the mark and how to fix it with pre-testing

Most marketing campaigns don’t fail because of bad channels, they fail because the message never resonated in the first place. By skipping early customer insight work, brands lock in messaging that feels off, unclear, or irrelevant, and only discover the problem after the budget’s gone. Pre-testing with real audiences flips the process, ensuring ideas are validated before creative goes live and money gets spent. Campaign roulette is fun, until it’s your budget on the table.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on an orange-to-pink gradient background showing a grid of research and insights platform logos, with Conveo highlighted in white at the center with a cursor arrow pointing to it. Surrounding platforms include Outset.ai, Listen, GetWhy, Dovetail, Marvin, Looppanel, Strella, UserTesting, GWI, Brandwatch, Typeform, Hotjar, Qualtrics, and Voicepanel.

News

The 15 Best Customer Research Tools for Product and UX Teams (2026)

Customer research tools compared across interviews, UX testing, repositories, and surveys. Find the right platform for product and UX teams in 2026.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo highlighted at the top with a cursor arrow pointing to it. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Voxpopme, Dovetail, Strella, Glaut, Yasna, Voiceform, and Tellet arranged in rows below.

News

The 12 Best AI Tools for Qualitative Research in 2026 (Ranked for Research Teams)

AI tools for qualitative research compared across 12 platforms. See which support interviews, analysis, and end-to-end workflows for faster research insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Graphic on an orange-to-pink gradient background showing a grid of qualitative research platform logos, with Conveo highlighted in white at the center. Surrounding platforms include Listen, Outset.ai, GetWhy, Marvin, Discuss, Voxpopme, Bolt, Strella, Tellet, Glaut, Yasna, Maze, Recollective, Voiceform, Remesh, Suzy, UserCall, and Voicepanel.

Articles

19 Best Tools for Scaling Qualitative Insights with AI Moderation in 2026

Tools for scaling qualitative insights with AI moderation compared. Evaluate adaptive interviews, credible analysis, and platforms built for enterprise research programs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Graphic on a beige background showing a hierarchy of research and insights platform logos, with Conveo at the top, followed by Outset.ai, Listen, Marvin, Zappi, Qualtrics, SurveyMonkey, System1, and Kantar Marketplace arranged in rows below.

News

Best Concept Testing Tools for Qualitative Research Teams in 2026

AI tools for qualitative research help teams run interviews, analyze feedback, and scale insight faster. Compare leading platforms and choose the right fit.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Graphic on a beige background showing a hierarchy of qualitative research platform logos, with Conveo at the top, followed by Listen, Outset.ai, Dovetail, ATLAS.ti, NVivo, Voxpopme, Marvin, MAXQDA, and GetWhy arranged in rows below.

Articles

The 10 Best Qualitative Research Software Platforms for 2026

Compare the 10 best qualitative research software platforms for 2026, from AI-moderated interview tools to QDA software. Find the right fit for your team's research workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Graphic on an orange-to-pink gradient background showing a hierarchy of transcription and research platform logos, with Conveo at the top, followed by Marvin, GoTranscript, Sonix, Fireflies, Rev, Listen, NVivo, Descript, and Otter.ai arranged in rows below.

Articles

Best Transcription Software for Qualitative Research in 2026

Transcription software for qualitative research compared. See the best tools for interviews, focus groups, and insights teams, and when AI vs. human transcription makes sense.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Conveo Super Bowl Ad Impact Study 2026

Forget post-game polls. Forget the morning-after rankings. This report is built on something different: what 147 viewers actually felt, said, and did while watching Super Bowl ads in real time and in post-game interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

From chat to checkout: The rise of the AI-powered shopper

From essentials to big buys, AI now guides every shopping stage. Conveo’s AI Shopper Study uncovers how generative AI is transforming consumer behavior.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

AI Moderators for B2B Interviews: Effortless Fluency in any Industry

TL;DR: In B2B research, the most common question we hear is: “Can an AI moderator actually speak the language?” The practical answer is yes, today’s best AI moderators “come fluent” in the jargon, workflows, and communication styles of specialists from cardiologists and construction supervisors to salon owners. That’s because they’re powered by foundation models trained across broad, cross‑industry corpora and then guided by research‑grade topic guidesso they can credibly probe, clarify, and follow up, without the weeks of human ramp‑up that used to be table stakes.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

Finally, AI Market Research That Actually Works

AI market research platforms finally deliver on their promise when they combine conversational intelligence with transparent analytics and zero tolerance for data hallucinations. This comprehensive guide reveals exactly how to evaluate and select tools that provide speed without sacrificing rigor, helping you avoid the 48% of marketers who report AI dashboards create more work than clarity. We'll explore four critical areas: common AI tool shortcomings, success criteria for effective platforms, core capabilities to evaluate, and head-to-head comparisons of leading solutions. Throughout, we'll benchmark against Conveo's pioneering approach to human-quality probing, instant analysis, and living research libraries that compound value over time, capabilities that have made it the trusted choice for industry leaders like Unilever, Instacart, and Orange.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background with white sparkle icons and a bar chart graphic, suggesting AI-powered consumer research insights.

News

How Enterprises Use Consumer Intelligence for Competitive Advantage

Enterprises turn consumer intelligence into a competitive advantage by building searchable, reusable insight repositories that brand teams access continuously.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

AI vs Traditional Methods: Qualitative Research Compared

AI turbo-charges qualitative research, think 5-10x faster insights at 10-25% of the cost. Most of the remaining cost and throughput time linked to recruitment delays and paying out participant incentives. Although both see reductions as well linked to a bigger pool of candidates to tap with a willingness to take a lower incentive versus traditional qual. As research-first technologists, we at Conveo are revolutionizing the slow, manual world of qualitative analysis. Ever pulled an all-nighter coding sticky notes from focus groups? Those marathon sessions are becoming obsolete as AI transforms how we analyze human insights.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

How AI Is Transforming Qualitative Research: A Methodology Guide

AI is changing qualitative research at every stage, from adaptive interview design to multimodal analysis and compounding knowledge. Here's how the methodology works.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

News

AI‑Moderated Research in 2025: Framework, ROI Benchmarks, and Best Tools

AI‑moderated research delivers focus‑group depth at survey speed,unlocking decisions in hours, not weeks. In 2025, companies from Unilever to Orange proved that automated, adaptive interviews can achieve qualitative depth at a fraction of the cost of traditional qual. Conveo’s case data shows that its AI‑led video interviews deliver insights 100× faster and at 75 % lower cost while still capturing the nuance and empathy of human‑moderated sessions. At the same time, search queries like “best AI research tools for market analysis” have surged, so this guide lays out a practical framework, benchmarks, and tool comparison for decision‑makers who need reliable AI research methods now.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

Do you still need focus groups? How AI-led interviews are transforming consumer insight

Focus groups have long been the gold standard for understanding consumers, but in a world of shorter timelines and higher demands, their slow, costly, and often biased process is losing ground. AI-led interviews are emerging as a faster, more scalable alternative, delivering richer, more candid insights without the logistical headaches. This shift is redefining how brands uncover the “why” behind customer behavior. TL;DR Focus groups are the boomers of consumer research. Time to retire.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

News

15 Best AI Qualitative Research Tools for 2025

Traditional qualitative research is dead, killed by month-long turnarounds and five-figure price tags. The best AI qualitative research companies are rewriting the playbook, delivering enterprise-grade insights in hours, not weeks. This guide evaluates 15 leading AI-powered platforms that transform how teams gather, analyze, and act on consumer insights. You'll discover each tool's unique strengths, limitations, and ideal use cases, plus a practical framework for choosing the right solution. AI has finally cracked the code: speed and depth are no longer mutually exclusive in qualitative research.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Qualitative Insights at Scale: Why Multimodal Research Beats Surveys Alone

Quant surveys are great at telling you what happened. But when the stakes are high,new product, creative work, positioning, pricing,teams need the why. That’s where qualitative research shines, especially when it captures voice and video. You hear hesitation and conviction. You see body language. You catch the little contradictions that never show up in a checkbox. Historically, the trade‑off was depth versus scale: focus groups and IDIs deliver nuance, but they’re slow, expensive, and hard to analyze. That trade‑off no longer holds. With modern multimodal AI, you can run video‑based qual at scale,without losing the human story that makes qual valuable in the first place.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Articles

How AI Can Reduce Research Timelines by 50% Without Sacrificing Depth

“AI speeds things up, but doesn’t it miss the nuance?” If you’re on an insights team, you’ve either asked this or heard it from a stakeholder who cares about the difference between surface‑level answers and real human truth. Here’s the good news: when AI is woven thoughtfully into qualitative research,not as a gimmick, but as part of an intentionally designed workflow,you don’t trade depth for speed. You get both. Teams using modern AI research tools consistently compress timelines, widen reach, and **retain** the texture that makes qual indispensable to creative, comms, and product decisions. This article breaks down how the acceleration actually happens, where nuance is preserved (and often improved), and how to make faster insights your new default without cutting corners.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Articles

7 Signs Your Insights Team Has Outgrown Surveys, and Needs Multimodal Research

Surveys have been the backbone of insights work for decades, but today’s decisions demand more than percentages and pie charts. When your stakeholders want context, when creative is on the line, and when speed matters as much as accuracy, a survey-only approach can leave you guessing at the “why” behind the “what.” This post unpacks seven clear signs your team has hit that point, and shows how multimodal research (modern qualitative blended with targeted quant) can give you richer context, faster alignment, and deliverables that stick.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Articles

Choosing the Right Qualitative Research Platform: A 2025 Guide for Insights Teams

Choosing a qualitative research platform in 2025 means more than comparing features, it’s about matching your team’s workflow, speed, and insight goals. This guide breaks down the differences between AI-led interviews, video survey tools, and human-moderated qual platforms, so you can find the best fit for delivering faster, deeper, and more actionable consumer insights.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Articles

The Hidden Cost of Skimping on Concept Testing

Have you ever rushed, or even skipped, a round of concept testing? Too slow. Too expensive. Too “nice to have.” The deadline was just too close to consider it. The problem is, cutting corners here doesn’t just save time, it often sets you up for costly mistakes. From product concepts that miss the mark to packaging that fails to grab attention, skimping on validation can turn a promising launch into an expensive flop.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Success stories

From Values to Shopping Baskets: Iconic Canadian Retailer Reinvention with Conveo-Powered Insights

Jackman Reinvents needed rapid, people-first intelligence to inform a nationwide retail reinvention. Steve Nicosia chose Conveo to quickly uncover how Canadians’ evolving values, budgets and cultural pride shape store choice, before heading into quantitative research which would shape corporate strategy, store design and marketing communications. “Conveo turned raw stories into clear patterns overnight: fuel for faster, bolder, strategic insights” , Steve Nicosia, Senior Director of Research & Insights, Jackman Reinvents

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo dashboard that features top-down insights extractions

Articles

Enhanced Insight Generation for Your Qualitative Studies

We’ve rolled out one of our most requested features: top-down insights extractions. What used to take countless hours, is now automated by Conveo.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A big scale positioned in front of the white house

Articles

Presidential Pardons: Fixing Injustice or Fueling Corruption?

We spoke with 50 Americans, ages 18 to 61, an equal mix of men and women, and an equal mix Trump and Harris voters, about their views on presidential pardons and recent high-profile cases. Their perspectives shed light on why many believe the pardon power is ripe for reform. While some see the pardon as an essential corrective tool, others worry about how it can be misused.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Visual with how much Conveo raised

Articles

Conveo raises $5.3M to revolutionize market research with AI-powered video interviews

Trusted by leaders like Unilever, Orange, Sanofi, and Google, YC Alumn Conveo is the first AI-powered research coworker, delivering deep customer insights in hours, not weeks.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

The Conveo logo centred inside an orange circle with three black square nodes and a cursor icon, suggesting a platform integration or workflow connection diagram.

Articles

Voice of the Customer Template: How to Structure VOC Programs

Build a VOC program that explains, not just collects, feedback. Get interview guides, coding sheets, and stakeholder report templates with full traceability.

Headshot of Hendrick Van Hove

Hendrik Van Hove

Founder & CPO

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing qualitative research methods: In-Depth Interviews, Focus Groups, Research, and Communities, with a cursor icon pointing at "Research."

Articles

Qualitative Consumer Research: Methods and Real-World Examples

Qualitative consumer research uncovers the motivations surveys miss. Compare methods, timelines, and platforms to build a faster insights program.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man looking down at his phone, overlaid on an orange-to-pink gradient background, with two chat bubbles in the foreground — one reading "What happened?" and one showing a typing indicator with three dots.

Articles

Voice of the Customer Interview Questions: Best Examples

Get research-grade VoC interview questions with probing frameworks, sequencing guidance, and examples that uncover decision drivers, not just satisfaction scores.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man wearing glasses and an orange jacket holding a smartphone, with five orange stars above the image and a bar chart graphic overlaid in the corner, suggesting customer feedback and research analytics.

Articles

VOC Metrics: How to Measure Voice of the Customer Effectively

VoC metrics only drive decisions when scores link to sourced evidence. See the three-tier KPI framework enterprise teams use to make that connection.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Four white pill-shaped labels connected by an orange vertical line on a light beige background, listing interview question stages in sequence: Warm-up, Behavioral, Motivational, and Projective, with a cursor icon pointing at "Projective."

Articles

Consumer Insight Questions: Examples for Market Research

Proven consumer insight questions by research objective, with adaptive probing techniques and analysis frameworks that turn interviews into defensible findings.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two white pill-shaped labels on an orange-to-pink gradient background reading "End-to-end Platforms" and "Point Solutions," with a cursor icon pointing at "Point Solutions" and white sparkle icons below.

Articles

Qualitative Research Automation: Which Model Fits Your Team, and How to Get It Approved

Qualitative research automation cuts 6–10 week study cycles to days. Get the governance framework, automation models, and business case your team needs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing a multi-step pipeline connected by an orange line running from a "Define" node through several black square nodes and ending at a "Reports" node, with a cursor pointing at "Reports."

Articles

How to Do Customer Research: A Step-by-Step Guide for 2026

Learn how to do customer research that delivers credible insights in days, not weeks. Step-by-step frameworks for interviews, surveys, and analysis.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: Source Traceability, Coding Transparency, and Participant Authenticity, with orange sparkle icons in the top left corner and a cursor pointing at "Participant Authenticity."

Articles

Healthcare Qualitative Market Research Guide for 2026

Healthcare qualitative market research delivers patient and HCP insights in days. Learn methods, see examples, and explore tools that fit privacy regulations.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo above a white pill-shaped label reading "Qualitative Research" with a green checkmark icon, on an orange-to-pink gradient background, with a cursor pointing at the label and white sparkle icons below.

Articles

Transcription in Qualitative Research: Methods, Tools, and Best Practices

Learn how transcription in qualitative research transforms interviews into analysis-ready data. Explore methods, governance, and tools for enterprise teams.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman wearing glasses and a mustard yellow turtleneck talking on her phone, with a typing indicator chat bubble in the corner and a cursor icon, suggesting an AI-moderated interview or conversation.

Articles

Qualitative Interview Transcript Example: How to Build Transcripts That Drive Faster Analysis

See qualitative interview transcript examples with proper formatting, speaker labels, timestamps, and coding structure. Includes downloadable templates.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman waving at the camera while seated at a laptop, overlaid on an orange-to-pink gradient background, with three white pill-shaped labels surrounding her reading "Moderation," "Analysis," and "Reporting," and white sparkle icons in the corner.

Articles

AI in Qualitative Research: A Practical Guide for Enterprise Teams

Discover how AI qualitative research delivers enterprise-grade rigor at scale. Learn trust frameworks, governance requirements, and real workflows.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A grid of fifteen tool logos on a light beige background, including Listen, outset.ai, discuss, KOJI, Maze, UserTesting, Lookback, Conveo, Dovetail, Grain, Looppanel, condens, ChatGPT, Claude, and Perplexity, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

15 Best AI Tools for UX Research in 2026 (A Complete Buyer's Guide)

The complete guide to AI tools for UX research, including four platform categories explained, a framework for how to choose, and the 15 best tools compared.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Three white pill-shaped labels on a light beige background, each marked with a green checkmark: AI moderated interviews, Parallel interviewing, and Automated transcription, with orange sparkle icons in the top left corner and a cursor pointing at "Automated transcription."

Articles

Retail Qualitative Research: Methods to Understand Modern Shoppers

Retail qualitative research methods that capture real shopper behavior. Learn how to run shopper interviews, concept tests, and journey studies in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo above a workflow diagram on a light beige background, showing five black square nodes connected by an orange line that winds through two rows and ends at a flag icon, with a cursor pointing at the final node.

Articles

Alternatives to Focus Groups: Modern Methods for Customer Insights

Explore proven alternatives to focus groups that deliver deeper customer insights faster. Compare methods, costs, and outcomes for enterprise research teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Four white pill-shaped labels stacked on an orange-to-pink gradient background, listing research workflow stages: Development, Recruitment, AI-Led interviewing, and Analysis, with white sparkle icons on the left and a cursor pointing at "AI-Led interviewing."

Articles

How to Use AI for Market Research: Workflows, Governance, and Real-World Examples

Master how to use AI for market research with a proven three-tier workflow, a real 3-day case study, and enterprise governance standards.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman looking at her smartphone outdoors, overlaid on an orange-to-pink gradient background, with a bar chart graphic in the upper corner and two white pill-shaped labels reading "High qualification rates" and "Data quality reduced."

Articles

Recruiting Participants for Research on Social Media: Proven Strategies for 2026

Learn how to approach recruiting participants for social media research with a proven decision framework, a step-by-step playbook, and quality controls.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A grid of twelve tool logos on an orange-to-pink gradient background, including outset.ai, GetWhy, Listen, Strella, Conveo, discuss, marvin, remesh, Suzy, Great Question, bolt, and voicepanel, with a cursor pointing at the highlighted Conveo logo in the centre.

Articles

Listen Labs Competitors: 12 Platforms Compared for Enterprise Research Teams

Compare Listen Labs' competitors across 5 enterprise criteria. See which meets compliance, workflow & traceability requirements to find the right platform fast.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm off-white background illustrating Conveo's three moderation modes. A coral/orange circle connects three rounded white pill-shaped labels positioned around it: "Manual" on the left, "Automatic" on the upper right, and "Hybrid" at the bottom (with a cursor icon beneath it, indicating it is selected or interactive). At the centre of the circle sits the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo".

Articles

How to Transcribe an Interview for Qualitative Research

Learn how to transcribe interviews for qualitative research with enterprise-grade workflows that preserve context, maintain compliance, and accelerate analysis.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

The highlighted Conveo logo at the top with a cursor pointing at it, above a grid of six competitor logos on a light beige background: outset.ai, KANTAR, YouGov, Brandwatch, Qualtrics XM, and Ipsos.

Articles

7 Best Brand Equity Analysis Tools for Marketing Teams (2026)

Compare 7 brand equity analysis tools across qualitative video, survey tracking, social listening, and consulting to find the right fit for your team.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm orange-to-pink gradient background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo." Below it, nine peach-toned rounded cards are arranged in a 3×3 grid, each showing a competitor brand: Marvin, Listen, outset.ai (top row); GetWhy, Voxpopme, tellet (middle row); glaut, discuss, and Strella (bottom row).

Articles

Top AI-Moderated Market Research Services for 2026

Compare the top AI-moderated market research services on compliance, traceability, and participant verification, and build your enterprise shortlist.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. At the top centre, a white rounded card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon beneath it, indicating it is selected. Below, five grey-toned rounded cards are arranged in a staggered layout: discuss and outset.ai in the first row; Voxpopme and dscout in the second row; and UserTesting centred in the third row. All competitor logos are rendered in muted grey tones, contrasting with the coloured Conveo logo above.

Articles

The Best Discuss Alternatives for Qualitative Research and Interviews

A procurement-ready comparison of 5 Discuss.io alternatives, covering enterprise criteria including workflow, compliance, languages, and insight libraries.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A circular diagram on a warm orange-to-pink gradient background. A white circle connects three white rounded-rectangle labels positioned around it: "Awareness" at the top centre (with a cursor icon beneath it, indicating it is selected or interactive), "Meaning" on the right, and "Preference" on the left.

Articles

Brand Equity Measurement: How to Build a System That Tracks Real Perception Shifts

Learn how to measure brand equity with standardized frameworks, actionable metrics, and qualitative depth that explains the "why" behind perception shifts.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm orange-to-pink gradient background. Four white rounded-rectangle cards are stacked vertically and connected by thin lines. The top card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — with a cursor icon to its right, indicating it is selected. Below it, three competitor logos follow in order: Dovetail (dark navy wordmark with a geometric arrow icon), Looppanel (blue infinity symbol with a blue wordmark), and outset.ai (purple chat-terminal icon with a purple wordmark).

Articles

Marvin Alternatives: Best Research Repository Tools for 2026

Discover the top Marvin alternatives for enterprise research teams. Make the best choice with compliance, workflow coverage and pricing compared.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm off-white background. A smiling man in a layered plaid and knit outfit holds a white smartphone to his ear, photographed against a blurred building exterior. Three white rounded-rectangle label tags are overlaid on the image: "Strategy" on the upper right, "Campaign effectiveness" on the middle left, and "Pricing power" on the lower left. A cursor icon sits at the bottom right corner of the image frame.

Articles

Brand Equity Research: How to Track Emotional Drivers Without Waiting Months for Answers

Learn brand equity research methods that capture emotional drivers and deliver traceable findings in days. Includes decision frameworks and question banks.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A workflow diagram graphic on a warm off-white background. The Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — sits in a white rounded card at the top. Below, a coral/orange line traces a snake-like path through six black square nodes arranged across two rows, connecting a start point labelled "Define" (with a white rounded card and a black chevron icon on the left) to an end point labelled "Deliver" (with a white rounded card and a black flag icon on the right). A cursor icon sits beneath the "Deliver" card.

Articles

Concept Testing Research: A Complete Guide for Product Teams

Learn how concept testing research validates product ideas before launch. Discover methods, frameworks, and how to deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a black blazer over a white top waves at the camera while seated in a leather chair next to a laptop, photographed against a concrete wall. Three decorative UI elements are overlaid on the image: a white speech bubble with three dots (indicating a conversation) on the lower left, a white four-pointed sparkle icon on the middle left, and a small white rounded card with a lightbulb emoji on the upper right.

Articles

Concept Testing Methods: How to Validate Ideas Before Launch

Learn which concept testing methods deliver depth and speed. Compare qualitative and quantitative approaches to validate ideas before launch.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A lifestyle photo graphic on a warm off-white background. Five orange star icons are displayed in a row at the top. Below, a smiling woman wearing earphones looks at her smartphone while seated in a warm indoor setting. Three UI elements are overlaid on and around the image: two white rounded-rectangle labels on the lower left reading "Survey data" and "Behavioral data," and a small white card on the lower right displaying a bar chart with one coral/orange bar highlighted among several beige bars.

Articles

Multimodal Research: Combining Data Sources for Deeper Insights

Learn how multimodal research integrates voice, video, and behavioral data to deliver credible insights. Practical framework for enterprise teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A checklist graphic on a warm off-white background. Three coral/orange four-pointed sparkle icons are clustered in the upper left corner. To the right, three white rounded-rectangle items are stacked vertically, each preceded by a small rounded square containing a green checkmark: "Define," "Identify," and "Design." A cursor icon sits beneath the "Design" card, indicating it is selected or interactive.

Articles

Custom Qualitative Research: How to Design Studies for Specific Insights

Learn how to design custom qualitative research studies that answer specific business questions in days, not weeks, with decision-ready outputs stakeholders trust.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A list graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left. Four white pill-shaped items are stacked vertically in the centre-right: "Prepare," "Develop," "Code," and "Validate." A cursor icon sits beneath the "Validate" pill, indicating it is selected or interactive.

Articles

How to Analyze Interview Data in Qualitative Research

Learn how to analyze interview data in qualitative research with a framework for multimodal coding, theme development, and stakeholder-ready outputs in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling woman in a khaki shirt holds a takeaway coffee cup in one hand and a smartphone in the other, photographed outdoors against a blurred modern building. Two UI elements are overlaid on the image: a 2×3 grid of six white rounded squares each containing a green checkmark in the upper left corner, and a white speech bubble with three dots in the lower right corner.

Articles

User Research Methods and Best Practices for Product and UX Teams (2026)

Learn user research best practices that enable continuous discovery. Framework, methods, and operational guidance for product and UX teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A competitor comparison graphic on a warm off-white background. Nine rounded-rectangle cards are arranged in a 3×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The eight surrounding cards show competitor logos in muted grey tones: outset.ai, GetWhy, and discuss (top row); glaut and Suzy (middle row, flanking Conveo); and voiceform, tellet, and user intuition (bottom row).

Articles

Voxpopme Competitors: 9 Best Video Feedback Platforms for Research

A procurement-ready comparison of 9 Voxpopme competitors for enterprise research teams, covering AI moderation, compliance, and video traceability.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man with natural curly hair, wearing a light blue collarless shirt, is photographed against a plain grey background. Two UI elements are overlaid on the image: a white speech bubble with three dots in the upper left corner, and a row of five white star icons along the bottom edge, extending slightly outside the photo frame to suggest a rating or review context.

Articles

Is Survey Research Qualitative or Quantitative? Key Differences Explained

Survey research is typically quantitative, but can include qualitative elements. Learn when to use each method and how to get depth beyond open-ended questions.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Seven rounded-rectangle cards are arranged in a staggered layout. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The six surrounding cards show competitor logos in muted grey tones: outset.ai, discuss, and Pollfish (top row); Attest and Qualtrics XM (middle row, flanking Conveo); and UserTesting and Maze (bottom row).

Articles

8 Suzy Competitors Compared for Qualitative Consumer Research

8 Suzy competitors evaluated on AI moderation, video evidence, compliance, and multi-market reach, with a decision framework for different research types.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A lifestyle photo graphic on a warm orange-to-pink gradient background. A smiling man in a sage green jacket holds a smartphone in one hand and an iced coffee drink in the other, photographed against a neutral indoor background. Two white four-pointed sparkle icons are overlaid in the upper left corner. Two speech bubble UI elements extend from the right side of the image: one reading "What's your feedback?" and a second showing three dots, suggesting an ongoing conversation or interview.

Articles

Concept Testing: How to Validate Product Ideas and Make Findings Stick

A complete guide to concept testing, including what it is, which method fits each stage, and how to run research that fuels product decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A diagram graphic on a warm orange-to-pink gradient background. Three white four-pointed sparkle icons are clustered in the upper left corner. In the centre, four white pill-shaped items are arranged in a 2×2 grid, connected by thin white lines: "Decision" and "Identify" in the top row, "Document" and "Targets" in the bottom row.

Articles

Diversity in User Research: The Operational Playbook for Research Teams Running at Scale

Learn why diversity in user research matters, how limited panels bias findings, and practical frameworks to recruit and include underrepresented participants at scale.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Qualtrics, Pollfish, and Attest (top row); Suzy, Voxpopme, and GetWhy (second row); Remesh and outset.ai (middle row, flanking Conveo); tellet, voiceform, and Strella (fourth row); and Bolt, UserTesting, and glaut (bottom row).

Articles

15 Best Market Survey Software for Enterprise Research Teams in 2026

A procurement-ready guide to 15 market survey software platforms, covering panel quality, AI, compliance, and evidence traceability for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A competitor comparison graphic on a warm off-white background. Fifteen rounded-rectangle cards are arranged in a 5×3 grid. The centre card displays the Conveo logo — a gradient orange-to-pink app icon alongside the bold wordmark "Conveo" — in full colour with a cursor icon beneath it, indicating it is selected. The fourteen surrounding cards show competitor logos in muted grey tones across five rows: Maze, Qualtrics, and UserTesting (top row); Typeform, SurveyMonkey, and Google (second row); Alchemer and Hotjar (middle row, flanking Conveo); Sprig, Pendo, and Survicate (fourth row); and ProProfs Qualaroo, Lyssna, and Refiner (bottom row).

Articles

15 Best UX Survey Tools for User Feedback in 2026

Compare 15 UX survey tools across core strengths, limitations, who they're best for and pricing. Plus, guidance on finding the right platform for your team.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded illustration showing the Conveo logo at the center of a white circle outline, with three white pill-shaped labels positioned around it: "Research" (left), "Survey" (top right), and "Interview guide" (bottom, with a cursor arrow icon). The background is a warm gradient blending orange, coral, and pink tones.

Articles

15 Example Research Questions For Qualitative Research (Organized By Use Case)

Get 15 example research questions for qualitative research organized by use case, mistakes to avoid and how to make sure findings are stakeholder-ready.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A woman in a beige blazer smiles while looking at her smartphone outdoors, with three white pill-shaped labels overlaid on the image: "Thematic analysis" (top right), "Content analysis" (left), and "Narrative research" (bottom). The image sits on a light cream background.

Articles

Different Kinds of Qualitative Research Methods Explained

Explore different methods of qualitative research, from interviews to ethnography, and learn which approach fits your business question and timeline.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with three white pill-shaped labels overlaid on the image: "Diagnosis" (upper left), "Exploratory research" (left), and "Concept testing" (right). The image sits on a warm orange-to-pink gradient background.

Articles

Limitations of qualitative research: Challenges and solutions

Understand the limitations of qualitative research, from small samples to stakeholder trust, and learn proven mitigation strategies for enterprise teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in an orange jacket and glasses gestures toward the camera against a warm orange-to-pink gradient background, with five white pill-shaped labels overlaid around him: "Concept Testing" (top right), "Packaging Research" (left), "Ad and Message Testing" (left), "Brand Tracking" (right), and "Usage and Attitude Studies" (bottom right).

Articles

CPG Market Research: Methods, Timelines, and When to Use Each

CPG market research methods for brands that need consumer insight before decision windows close. Learn qual workflows that compress timelines from weeks to days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing three white rounded checklist cards with green checkmark icons — Customers, Outreach, and Referrals — with a cursor arrow pointing at the bottom card, and an orange sparkle icon in the upper left corner.

Articles

How to Recruit Users for User Research Studies

Learn how to recruit users for user research with behavioral precision. Get frameworks, screener templates, and strategies for niche segments.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a warm orange-to-pink gradient background, showing a white circle outline with three white pill-shaped labels positioned around it: "Testing" (top, with a cursor arrow icon), "Surveys" (right), and "Card Sorting" (left).

Articles

Types of User Research: Methods Every Product Team Should Know

Discover the types of user research methods that uncover why users behave the way they do, and how to choose the right approach for your product team's constraints.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A branded Conveo illustration on a light cream background, showing the Conveo logo in a white card at the center of an orange circle outline, with three white pill-shaped labels positioned around it: "Specificity" (left), "Depth" (right), and "Traceability" (bottom, with a cursor arrow icon).

Articles

Sample questionnaires for qualitative research: Templates and examples

Sample questionnaires for qualitative research with enterprise-grade templates, design frameworks, and analysis guidance.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man holds a smartphone to his ear in a casual indoor setting, with three white pill-shaped labels overlaid around the image: "Interviews" (right), "User Testing" (left), and "Diary Studies" (lower left). The image sits on a warm orange-to-pink gradient background.

Articles

Qualitative User Research: Methods, Process & Best Practices

Learn qualitative user research methods that fit sprint cycles. Discover how to run interviews, analyse findings, and deliver insights in days.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a warm orange-to-pink gradient background, showing three white pill-shaped labels stacked vertically: Surveys, Analysis, and Tracking (with a cursor arrow pointing at it), alongside a white sparkle icon in the upper left corner.

Articles

B2B Quantitative Research: Methods and Examples for Business Insights

B2B quantitative research methods for complex buying groups. Learn when quant works, when it doesn't, and how to capture decision dynamics surveys miss.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A branded illustration on a light cream background showing the Conveo logo in a highlighted white card with a cursor arrow at the top, positioned above a 3x3 grid of greyed-out competitor logo cards: Listen, GetWhy, Voxpopme, discuss, Suzy, outset.ai, Strella, remesh, and user intuition.

Articles

10 Best AI Market Research Tools for Faster Consumer Insights

Compare the best AI market research tools across core strengths, use cases, limitations and pricing and cut research from 6 weeks to 3 days.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling woman with glasses talks on a smartphone while gesturing expressively, seated on a blue sofa in an office setting. Two white speech bubble icons with ellipsis dots appear to her right, and an orange sparkle icon sits in the lower left corner, all on a light cream background.

Articles

In-Depth Interviews in Qualitative Research: Complete Guide

Learn how to design, conduct, and analyze in-depth interviews in qualitative research. Includes examples, templates, and modern execution strategies.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man in a light blue shirt against a grey background, with two white pill-shaped labels overlaid to his left: "Video Sessions" and "AI-Moderated interviews." An orange sparkle icon appears in the upper right corner of the photo, all set against a warm orange-to-pink gradient background.

Articles

Using Video in Qualitative Research: Methods, Tools, and Benefits

Discover how video-first qualitative research captures non-verbal cues, context, and emotion, plus practical methods to analyze video data at scale.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A branded Conveo illustration on a light cream background showing the Conveo logo in a white card at the top, connected via an orange line to a three-step workflow: "Define" and "Set Metrics" (shown as white cards with black arrow icons, connected horizontally), leading down to "Async" (shown as a white card with a black flag icon and a cursor arrow).

Articles

Quantitative User Research: Methods, Metrics, and When to Go Deeper

Learn quantitative user research methods, metrics selection, and how to bridge quant signals with qualitative depth for faster, evidence-backed decisions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holds a smartphone and a coffee cup outdoors, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Reliable Feedback" and one showing an ellipsis. The image sits on a warm orange-to-pink gradient background.

Articles

Concept Testing Questions: Examples for Product and Marketing Research

Concept testing questions that uncover emotional reactions, usage scenarios, and perceived value, not just polite feedback. Examples for product and marketing teams.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A UI illustration on a light cream background showing four white rounded checklist cards with green checkmark icons stacked vertically: Screening, Coordination, Filtering, and Management (with a cursor arrow pointing at it), alongside an orange sparkle icon in the upper left corner.

Articles

Participant Recruitment in Qualitative Research: Methods and Tools

Participant recruitment in qualitative research can slow studies down before they start. Learn methods, governance frameworks, and tools to recruit faster.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling woman in a black blazer waves at a laptop screen while seated in a leather chair, with a white speech bubble showing an ellipsis to her lower left and a white sparkle icon to her upper right, all set against a warm orange-to-pink gradient background.

Articles

How to Reduce Time to Insight with Automation

Learn how research automation compresses qualitative cycles from weeks to days, without sacrificing depth, credibility, or stakeholder trust.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A UI illustration on a light cream background showing four white pill-shaped labels positioned around an orange circle outline: "Recruitment" (top), "Interviews" (right), "Analysis" (bottom, with a cursor arrow icon), and "Studying" (left).

Articles

AI Moderator: How Teams Run Qualitative Interviews at Scale Without Scheduling Overhead

An AI moderator removes scheduling bottlenecks from qualitative research. Learn how product and UX teams use AI moderation for continuous discovery without adding headcount.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman with curly red hair and glasses holds a pair of headphones in an office setting, with five white star icons overlaid above her head and two white speech bubble icons to her lower left, one labeled "Structured interviews" and one showing an ellipsis, all set against a warm orange-to-pink gradient background.

Articles

Qualitative Interviews: Methods, Questions, and Best Practices

Qualitative interviews surface the insights surveys can't. This guide covers how to design and conduct them so your findings are ready to act on.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A woman in a beige blazer smiles while looking at her smartphone outdoors, with five green checkbox icons arranged in a grid overlaid to her upper left and a white pill-shaped label reading "Measuring Qualitative Data" with a cursor arrow icon at the lower right, all on a light cream background.

Articles

The Qualitative Measurement Playbook: How to Turn Non-Numerical Data Into Defensible Findings

Learn how to turn qualitative data into traceable, defensible findings with a five-step measurement framework built for enterprise research teams.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Conveo logo alongside a download button labelled "UX Persona Template" with a cursor hovering over it

News

UX Persona Template: How to Build Effective User Personas

Build research-backed UX personas that stay current. Get a template with evidence fields, continuous update workflows, and real interview data.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Conveo logo alongside a download button labelled "User Research Interview Template" with a cursor hovering over it, on an orange-to-pink gradient background

Articles

User Research Interview Template: Questions and Structure

Copy a research-grade user research interview template with objectives, probing rules, and synthesis prompts, designed for consistent findings across teams.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

Conveo logo alongside a download button labelled "Design Research Template" with a cursor hovering over it

Articles

Design Research Template: Framework for Product Discovery

Fill-in design research template for UX teams. Includes an interview guide, an analysis framework, a governance layer, and a rapid qual workflow example.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Circular diagram on an orange-to-pink gradient background showing three interconnected elements of UX qualitative research: questions, constraints, and evidence

Articles

UX Qualitative Research Methods: A Complete Guide

Choose the right qualitative UX research method for your question. Learn when to use interviews, usability tests, diary studies, and more.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

A smiling man talking on a phone, overlaid with three labels: "One timeline," "Resources," and "Budgets"

Articles

Consumer Intelligence Research: Methods and Use Cases

Consumer intelligence research connects qualitative depth with market signals. Learn methods, frameworks, and how to build always-on programs.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Three stacked pill-shaped labels on an orange-to-pink gradient background reading "Evidence," "Transparency," and "Confidence," with a cursor hovering over the bottom label

Articles

Customer Insights Research: Methods to Understand Customer Needs

Learn how to conduct customer insights research with methods that deliver credible, traceable findings. From study design to stakeholder-ready outputs.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing earphones and looking at her phone, overlaid with two labels reading "Moderated" and "Unmoderated" separated by a "vs" badge

Articles

Concept Testing vs Usability Testing: What's the Difference?

Concept testing answers "should we build this?" Usability testing answers "can users complete tasks?" Learn when to use each method to avoid wasting research cycles.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

A smiling man on an orange-to-pink gradient background, overlaid with three industry labels: "CPG," "Tech," and "Financial Services"

Articles

Innovation Pipeline: How Research Drives Product Innovation

Innovation pipelines stall when validation takes weeks. Learn how to integrate continuous consumer feedback at every gate to de-risk decisions before development.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Two checked checkboxes labelled "Filtering" and "Validation" with a cursor hovering over the second, alongside orange AI sparkle icons

Articles

User Interview Recruitment: How to Find the Right Participants

Learn how to recruit qualified user interview participants faster. Discover screening frameworks, panel strategies, and automation that reduce delays.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

Four interconnected pill-shaped labels on an orange-to-pink gradient background showing the core pillars of ethical AI research: Consent, Data, Security, and Ethics

Articles

Ethical Use of AI in Research: Guidelines and Best Practices

Ethical AI in qualitative research requires transparency, consent, and traceability. Learn operational frameworks for responsible AI use in customer research.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman wearing glasses and talking on a phone, overlaid with two labels reading "In-Depth Interviews" and "Studies" with a cursor hovering over the second

Articles

Generative Research Methods in UX: How to Discover New Opportunities

Learn how to choose and scale generative UX research methods (interviews, field studies, diary studies) without the scheduling bottlenecks that slow discovery work.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Grid of UX persona tool logos on an orange-to-pink gradient background, including Dovetail, Marvin, UserTesting, Xtensio, Miro, HubSpot, Kollabe, Conveo (highlighted with a cursor), Userdoc, delve.ai, Userpilot, Amplitude, Hotjar, Syntheticusers, and Marketingmary

Articles

Best Persona Development Tools for Product and Marketing Teams

Compare 15 persona development tools by category, from quick AI generators to interview platforms. Find the right fit for your team and budget.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Grid of user research tool logos on an orange-to-pink gradient background, including Dovetail, Condens, Looppanel, Marvin, Lookback, Maze, Great Question, Conveo (highlighted with a cursor), Discuss, UserTesting, Qualtrics, Aurelius, Optimal, Dscout, and Strella

Articles

Research Collaboration Software: Best Tools for Insights Teams

The best research collaboration software for enterprise insights teams: compare platforms on evidence traceability, AI-powered workflows, compliance, and cross-study knowledge.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling woman waving at a laptop screen, overlaid with a speech bubble reading "Can you give me an example?" and an AI sparkle icon

Articles

User Interview Questions: Best Examples for UX Research

Discover user interview questions that uncover real behavior, not opinions. Includes probing strategies, goal-based templates, and examples of strong vs. weak questions.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling man wearing glasses holding up a phone, overlaid with six green checkmark icons and a chat bubble, on an orange-to-pink gradient background

Articles

How to Conduct User Interviews: A Complete Guide

Learn how to conduct user interviews that deliver decision-ready insights in days. From planning to synthesis, this guide covers the full workflow.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Conveo logo above an abstract illustration of a connected research workflow path ending at a flag icon, with a cursor hovering over it

Articles

User Research Process: Step-by-Step Framework for Teams

A step-by-step user research process framework for product teams. Learn how to run consistent, traceable research from planning to stakeholder-ready outputs.

Headshot of Alex de Hemptinne

Alex de Hemptinne

Head of Customer Success

Circular diagram on an orange-to-pink gradient background showing three interconnected roles in prototype testing: Researcher, Manager, and Designer, with a cursor hovering over Designer

Articles

Prototype Testing Questions: Examples for Product Research

Prototype testing questions that uncover real user reactions before you build. Examples, probes, and frameworks for product teams running async interviews.

Headshot of Florian Hendrickx

Florian Hendrickx

Head of Growth

A smiling man using a laptop outdoors, overlaid with three green checkmark icons and an AI sparkle icon

Articles

Types of Survey Methods in Research and How to Choose the Right One

Learn the types of survey methods in research and how to choose the right approach with a decision framework covering objectives, design, and data collection.

Headshot of Rhys Hillan

Rhys Hillan

Research & Customer Impact Lead

A smiling woman holding a coffee cup and working on a laptop, overlaid with a "Data Analysis" label and a bar chart graphic with a cursor hovering over it

Articles

How to Choose the Right Survey Data Analysis Method

Get a proven framework for choosing the best survey data analysis method. Discover common pitfalls to avoid and how to know when survey data alone isn't enough.

Dieter De Mesmaeker Headshot

Dieter De Mesmaeker

Co-Founder & CEO

Decisions powered by talking to real people.

Automate interviews, scale insights, and lead your organization into the next era of research.