Consumer behavior

Get beyond claims. Tap into true consumer behavior insights.

Say–do gap? Solved. Conveo is a platform that helps you surface real consumer behavior insights by combining what people say and how they say it. Understand what truly drives choices, routines, and needs through AI-led interviews. Finally, ethnographic depth, at scale.

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Surveys only show what people think they do. But real-life choices are shaped by habits, workarounds, triggers, contradictions… things people don’t always know how to articulate. Getting there means home visits, travel, long analysis… and even then, you're left with just a handful of cases. That’s how key consumer insights get missed and how entire opportunities stay invisible.

Conveo changes the game.

Conveo helps you go deeper, faster with qualitative consumer research. Our AI leads 100s of natural video interviews with real people, capturing both what they say and how they live, react, and explain. So you can understand consumer routines, buying behaviors, motivations, barriers, and context, without needing to be in the room.

Rich, video-led immersion

Get a front-row seat to people's everyday lives and language.

Scalable ethnography

Replace 12 in-home visits with 100s of contextualized clips.

Mission-style studies

Send people on tasks, diaries, or reflections. No physical presence needed.

Bridge the say–do gap

Combine claimed behavior with expressed routines and emotional cues.

how it works

Define your insight objective

Choose your audience

Launch natural AI conversations

Explore multimodal responses

Share instant insight

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Define your insight objective

Triggers, journeys, JTBD, needs... anything you want to explore.

Choose your audience

Tap into Conveo’s global network or use your own.

Launch natural AI conversation

Participants reflect, show, explain, all on their terms.

Explore multimodal responses

Video + speech + cues = richer understanding.

Share instant insight

Show themes, clips, and nuance across teams.

Why teams trust Conveo to get their research right

Before Conveo

Days of travel & logistics for home visits

10 in-person interviews

Claimed data, little context

Long transcriptions and coding cycles

Surface-level segmentation

Insights locked in PDFs

Static reports and long analysis cycles

With Conveo

Ethnographic depth with no travel

100+ immersive conversations

Layered insights across say–do–feel

Auto-tagged highlights, themes & quotes

Needs-based segments with emotional depth

Test more ideas, more often, with less resource strain

Ask follow-up questions via Talk-To-Your-Data (TTYD)

Book a demo Discover Conveo

Consumer Packaged Goods (CPG)

Habit & Routine Discovery

Conveo helped us uncover exactly how and when our products became daily essentials. We now build habits, not just products.

Cost savings vs. traditional observational research

75%

Faster product cycles through early immersion

60%

More actionable ideas uncovered through JTBD insights

4x

More context. More empathy. More confident decisions.

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Who it’s for

Marketers having a conversation with each other

For Product & Innovation teams

Identify unmet needs and shape products around real routines

used by

Insights team having a conversation with eachother behind their laptops

For Insights & Strategy teams

Tap into deeper, multi-layered understanding of your audience

used by

Company meeting for product & innovation

For Marketing teams

Build messaging grounded in real-world triggers, consumer market behaviors, and emotional truths

used by

Types of studies you can run with Conveo

Jobs to Be Done (JTBD)

Demand space mapping

Needs, wants & category roles

Usage & Attitude (A&U)

Trigger & barrier exploration

Shopper journeys & path to purchase

Generation or persona understanding

Consumption diaries

Consumer decision-making deep dives

All enriched with emotional expression, context, and user language, at scale.

Immersion that scales. Insights that stick.

Conveo helps you understand what drives real-world decisions. Conduct your market research through natural, expressive conversations that bring consumer context to life. So your strategy is built on truth, not assumptions.

Book a walkthrough Try an interview

Get beyond claims. Tap into true consumer behavior insights.

Conveo changes the game.

Why teams trust Conveo to get their research right

Conveo helped us uncover exactly how and when our products became daily essentials. We now build habits, not just products.

Who it’s for

Types of studies you can run with Conveo

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Immersion that scales. Insights that stick.