Capture product experience in their own words without managing boxes, couriers, or diaries
IHUTs are great for testing how people interact with a product in real life. But they’re expensive, logistically complex, and often slow to deliver clear insight.
Conveo gives you the same post-use feedback in participants’ own voices with zero operational burden.
High
Weeks
High
Often buried in diaries
Resolution
None (fully async, zero logistics)
Rich, emotional voice interviews
2–4 days
Low
With Conveo, you capture how the product fits into people’s lives without managing how it gets into their homes.
With IHUT
Recruit participants
Ship products
Wait for usage window
Manage follow-up via surveys or phone
Transcribe and analyze manually
Hope the diary data holds up
Identify the usage scenario or sample group
Launch structured voice-led interviews post-use
Get clear, deep, quote-backed feedback within 72 hours
Share ready-to-go themes and insight decks across teams
You’ve already placed products and need post-use feedback fast
You’re testing concepts, messages or packaging before wide distribution
You want deeper emotional understanding than survey grids or diaries allow
You need speed and clarity without shipping or tracking
You want to democratize insights across product, brand and marketing teams
Product experience research, without the operational mess
Conveo captures what matters: How people feel, what they remember, and what they’d change — in their own words, with zero logistical overhead.