
2025.06.2
new-feature
ai
personas
AI Personas: Talk to synthetic respondents unique to your studies to go beyond their interview reponses
Transform research into vivid, evidence-backed personas complete with photos and authentic quotes. Help your team align around who your customers really are.
Customer understanding often remains abstract and fragmented across research projects, making it difficult for teams to maintain consistent focus on user needs. AI Personas transform scattered research insights into vivid, evidence-backed character profiles that bring your customers to life and align teams around shared understanding of who they're serving.
Traditional persona creation is time-intensive and often relies on limited data sources or researcher interpretation. AI Personas analyze comprehensive research datasets, interview transcripts, survey responses, behavioral observations, to identify genuine patterns and create personas grounded in actual customer voices rather than assumptions or stereotypes.

The generated personas include authentic quotes drawn directly from your research, ensuring that each character profile reflects real customer language and concerns. Instead of generic demographic descriptions, these personas capture the nuanced motivations, frustrations, and goals that drive customer behavior. The accompanying images help teams visualize their users, making abstract customer segments feel like real people with real needs.
For product development teams, AI Personas provide consistent reference points throughout design and development processes. When debating feature priorities or user experience decisions, teams can ask "How would Sarah, our busy working parent persona, react to this?" The personas become shared vocabulary that keeps user needs central to technical discussions and trade-off decisions.
Marketing teams use AI Personas to craft messaging that resonates with specific customer segments. Instead of broad demographic targeting, marketers can develop campaigns that speak directly to the motivations, language, and pain points captured in persona profiles. This specificity leads to more effective communication and stronger customer connections.
The evidence-based foundation of AI Personas builds confidence in strategic decisions. Unlike traditional personas that might reflect researcher bias or limited data, these profiles emerge from comprehensive analysis of actual customer interactions. Teams can trust that persona insights represent genuine customer patterns rather than educated guesses.
For organizational alignment, AI Personas create shared understanding across departments. Sales, marketing, product, and support teams can reference the same customer profiles, ensuring consistent customer focus across all touchpoints. This alignment improves customer experience and reduces internal conflicts about priorities and positioning.
The regeneration capability allows personas to evolve as new research data becomes available, ensuring that customer understanding remains current and accurate as markets and user needs change over time.

Florian Hendrickx

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