Qualitative Research
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Qualitative insights at the speed of your business
Conveo automates video interviews to speed up decision-making.
Definition:
CATI, which stands for Computer-Assisted Telephone Interviewing, is a data collection methodology in which trained interviewers conduct structured or semi-structured interviews by telephone, guided by software that displays questions, enforces skip logic, and records responses simultaneously. Widely used in market research, public opinion polling, and consumer insights programs, CATI enables researchers to reach geographically dispersed respondents at scale while maintaining a degree of conversational depth that self-completion surveys cannot replicate. Within qualitative research, CATI has historically served as a bridge between fully structured surveys and open-ended exploratory interviews, allowing probing follow-up questions within a controlled framework. However, its reliance on telephone infrastructure, trained interviewer availability, and manual scheduling creates operational constraints that limit research speed and continuous deployment.
How Conveo Does It
Conveo moves beyond the operational limits of CATI by replacing telephone-based interviewing with AI-moderated video interviews conducted asynchronously with real participants, not synthetic respondents or AI avatars. Teams can launch a fully configured study in approximately 30 minutes, with hundreds of interviews running in parallel across 50-plus languages, and receive structured, stakeholder-ready findings within days. The platform captures voice, video, tone, and facial cues, delivering the conversational depth CATI aimed for, at enterprise scale and without the scheduling overhead.
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Frequently asked questions.

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