Consumer Intelligence
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Qualitative insights at the speed of your business
Conveo automates video interviews to speed up decision-making.
Definition:
An In-Home Usage Test (IHUT) is a consumer intelligence methodology in which participants receive a product and use it within their natural home environment over a defined period, then report on their experience through interviews, surveys, or diaries. Because the context is real rather than simulated, IHUTs surface genuine usage patterns, unmet needs, and emotional responses that controlled settings tend to suppress. In qualitative research, IHUTs are particularly valuable for CPG, FMCG, beauty, and food and beverage categories where routine, habit, and sensory experience drive purchase decisions. When paired with in-depth qualitative follow-up, IHUT findings give insights teams the behavioral evidence and consumer language needed to inform product development, packaging, and positioning with confidence.
How Conveo Does It
Conveo supports IHUT qualitative follow-up through AI-moderated video interviews that capture voice, facial expression, tone, and on-screen objects, including the product itself, so researchers see what participants mean, not just what they say. Studies can be launched in under 30 minutes and run asynchronously across hundreds of real participants simultaneously, compressing a traditional six-week IHUT debrief cycle to days. Every session involves real people in real homes, with no synthetic respondents or AI-generated avatars replacing genuine consumer experience.
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Frequently asked questions.

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