Conveo vs. IHUT’s

Capture product experience in their own words without managing boxes, couriers, or diaries

IHUTs are great for testing how people interact with a product in real life. But they’re expensive, logistically complex, and often slow to deliver clear insight.

Conveo gives you the same post-use feedback in participants’ own voices with zero operational burden.

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Why research teams are replacing or augmenting IHUTs with Conveo

Real-life usage context

Operational complexity

Feedback quality

Speed to insight

Analysis workload

Cost per participant

Internal shareability

In-Home Visits

Real-life usage context

High

Operational complexity

Very high (shipping, tracking, follow-up)

Feedback quality

Mixed (structured diaries or rushed surveys)

Speed to insight

Weeks

Analysis workload

High

Cost per participant

High

Internal shareability

Often buried in diaries

The modern way

Real-life usage context

High (post-experience feedback)

Operational complexity

None (fully async, zero logistics)

Feedback quality

Rich, emotional voice interviews

Speed to insight

2–4 days

Analysis workload

Automated synthesis with quotes & themes

Cost per participant

Low

Internal shareability

Easy-to-share insights, clips, summaries

With Conveo, you capture how the product fits into people’s lives without managing how it gets into their homes.

Rethink what product usage feedback can look like

Instead of scripted forms or survey grids, participants reflect in their own words, sharing experiences, emotions, and reactions freely.

Whether you’ve distributed product samples already or you're referencing an owned experience Conveo can collect structured, voice-based feedback without the operational headache.

Understand friction points, routines, moments of delight or hesitation and get direct quotes that show how your product fits into real life.

Run dozens or hundreds of interviews in parallel. No agencies, no recontacts, no tracking spreadsheets.