Six vendors. Six security reviews. One research program.

For research operations managers

Conveo is Consumer Understanding Infrastructure for the people who make a research program governable. Recruitment, AI-led video conversations, analysis, and the insight library sit on a single platform and go through security review once.

  • SOC 2 Type II
  • ISO 27001
  • GDPR
  • EU hosting
  • SSO
A research operations lead presenting at a lectern

Why each new research capability adds another vendor to govern

Research capability arrives one vendor at a time. Someone needs a panel, so one is procured. Someone needs transcription, so transcription gets procured. Each addition brings its own review, its own DPA, its own data location and its own access model, and each one sits in its own silo. The program gets more capable and less governable at the same time, and the review queue becomes the constraint on what research the organization can actually do.

The review queue becomes the constraint on what research the organization can do.

What a security review looks like when there is one platform to assess

Conveo is SOC 2 Type II certified, ISO 27001 certified and GDPR compliant, with EU hosting. Security documentation is available ahead of a formal review, and the trust center gives your security team a place to work from directly.

The material point for this role is scope. Recruitment, interviewing, transcription, translation, analysis, and the insight library are assessed once, as a single platform, under one Data Processing Agreement with EU hosting. Participants are real people who take part on video, which matters for consent and for the provenance of anything the program produces.

One platform to assess, one DPA, EU hosting.

In scope of one security review

  • Participant recruitment and screening
  • AI-led video conversations in 50+ languages
  • Transcription and translation
  • Thematic analysis and reporting
  • The shared insight library
  • Permissions and sharing across teams
  • SOC 2 Type II
  • ISO 27001
  • GDPR
  • EU hosting
  • SSO

What changes when the qualitative workflow sits in one place

If you are building out research operations, Conveo covers the qualitative workflow end to end and supports mixed-method designs, so the stack stops growing every time the team needs a new capability.

RecruitmentScreener live, quotas filling

Recruitment inside the platform

Screening and fieldwork run through integrated panel providers or your own participant lists, so recruitment runs inside the same platform and the same agreement as the rest of the study.

What changes:

one fewer contract and one fewer review for the recruitment step.

Interview in progressProbing on why, in the participant’s language

Interviewing, transcription and analysis in one pass

AI-led video conversations run in 50+ languages with adaptive probing, and transcription, translation, and thematic analysis complete as each conversation closes. Findings trace back to supporting quotes and video.

What changes:

the handoffs between tools disappear, and so do the copies of the data each handoff used to create.

Shared with brand teamViewer access, managed centrally

Role-based permissions across studies and sharing

Admin, editor, and viewer roles and organization sharing policies govern studies and shared quote reels, so brand, product, and insights teams work in the same workspace from the same material.

What changes:

several teams work from one shared source, under one set of controls.

How consolidation compounds into a library the organization keeps

Consolidating the stack removes duplication, which is worth doing on its own. The larger return is one searchable insight library across all studies, which turns the program into an asset the organization keeps. Studies stay useful long after the debrief, and the teams you support start answering questions from what is already there before raising new requests.

  • Every study any team runs becomes searchable across teams, within the permissions you set
  • Repeat requests can be answered from existing studies before fielding
  • Access and sharing are governed in one place for every study
  • Onboarding a new team is an access grant on a platform security already approved
  • Open to AI assistants through the Conveo MCP server, so the library serves systems as well as people

Consolidation removes duplication once. A shared library keeps paying back every quarter.

Where Conveo fits

SOC 2

Type II certified

GDPR

compliant

EU

hosting

50+

languages

Trusted by research and insights teams at

  • Canva
  • Unilever
  • Google
  • AB InBev
  • JDE Peet's
  • Ferrara

What Conveo consolidates, and what stays

Conveo consolidates the qualitative workflow and mixed-method designs: recruitment, AI-led video conversations, analysis and the insight library. Dedicated survey platforms, quantitative panels and specialist human-moderated fieldwork can stay in place, and Conveo sits alongside them.

Consolidation pays off once several teams run studies through the year. A program built on a single annual study can leave this question for later.

Bring your current vendor list and your open review queue

We will map what Conveo covers to what you are running now, so the consolidation question gets answered against your own stack.

An insights lead presenting research results to colleagues

Consumer insights and CMI

Run continuous consumer understanding as an always-on program your team steers.

  • Field studies without waiting for an agency window
  • Defend the methodology when stakeholders challenge a finding
  • Build a library that makes each study faster than the last
A marketing lead talking through a campaign in a meeting

Brand and marketing

Get consumer evidence into the room while the decision is still open.

  • Test concepts, messaging and creative while the decision is still open
  • Bring back clips your stakeholders will actually remember
  • Run it without waiting in the insights team's queue
An innovation lead talking two colleagues through early prototypes

Innovation

Get a clear read on ideas in the stretch between stage gates.

  • Explore a territory with real consumers before any concept exists
  • Shape early ideas in rounds and see why one route wins
  • Take consumer evidence on video into the gate review
A product researcher working on a laptop

UX and product research

Research that keeps pace with the roadmap.

  • Talk to users every sprint without the scheduling overhead
  • Keep research depth while raising cadence
  • Feed discovery into a library the whole product team can search

Questions research operations managers ask before a security review

SOC 2 Type II certified, ISO 27001 certified and GDPR compliant, with EU hosting. Security documentation is available ahead of a formal review, and the trust center at trust.conveo.ai gives your security team a place to work from directly.

In the EU. Because recruitment, interviewing, analysis, and the library all sit on a single platform, the study data Conveo holds falls under one DPA and one hosting setup.

Admin, editor, and viewer roles and organization sharing policies govern studies, quotes, and shared links, so several teams can work in the same workspace from one shared source.

No. Conveo integrates with panel providers and supports your own participant lists, so panel relationships continue where you want them. What changes is that recruitment runs within the platform as part of the study.

Conveo supports qualitative and mixed-method designs, so some work that currently sits in two places can run in one. Dedicated survey platforms, quantitative panels, and specialist human-moderated fieldwork can stay in place, and the insight library is open to AI assistants through MCP, so findings reach the tools your organization already uses.

Every study run on Conveo feeds the shared insight library, and access and sharing are governed in one place for every study.

Yes. Participants are real people who take part on video, which matters for consent and for the provenance of findings.

50+ languages, with transcription and translation handled as each video conversation closes, so a multi-market study arrives as one readable output.