Product decisions land every sprint. Research lands every quarter.
Conveo is Consumer Understanding Infrastructure for teams whose roadmap moves faster than their research can. Video conversations run in parallel and on participants’ own time, and each study adds to what the product team already knows.
The roadmap runs continuously. Research gets organized as a series of separate studies, and each one carries the same fixed overhead before it produces anything: recruiting, fielding, then analysis. That overhead holds steady as the cadence rises, so the round either shrinks into shallower conversations or arrives after the release it was meant to inform. Each study also closes on its own. What the team learned about a flow last quarter sits in a deck, so the next round starts from the beginning.
Research organized as separate studies falls behind a roadmap that ships every sprint.
If you are evaluating UX research tools, Conveo sits in that set. Video conversations run in parallel and on participants’ own time, so the question sets the cadence.
Screen for the behavior or segment you need and reach participants through integrated panel providers or your own lists. Participants take part when it suits them, so the study moves on their schedule.
What changes:
the study opens in the sprint that raised the question.
Participants share their screen and work through the flow while Conveo records the screen and the conversation together. The AI research assistant follows up on what they say as they go, in 50+ languages, and adaptive probing builds each question on the answer before it.
What changes:
you see the moment of friction and hear the reasoning behind it in the same video conversation.
Transcription, translation and thematic analysis run as video conversations close. Trace findings back to supporting quotes and video, then build a shareable quote reel for the product and design team.
What changes:
findings reach the sprint review that needs them.
Most product research lives in a deck, a Figma file or a channel that goes quiet after two weeks. One searchable insight library across every study means the next round starts from what the team already established, and each round leaves the organization knowing more than it did.
Every round you run makes the next discussion guide shorter.
AI-led video conversations earn their place on breadth and consistency. Conveo keeps the core guide consistent across interviews while adapting follow-up questions to each participant’s answers, so a large sample stays comparable and every conversation still follows the person in it.
Participants are real people taking part on video, and every finding traces back to the supporting quote and the clip behind it.
Some studies still call for a specialist human-moderated setup: dedicated quantitative benchmarks, highly facilitated walkthroughs, and sessions that require live accommodation. Running fewer of those well is a reasonable trade for covering the rest at cadence.
The core guide stays consistent across interviews while the follow-ups adapt to each participant.
Researchers need a clear way to match the method to the question, and a way to explain that choice to a PM or a stakeholder who asks why this study was run this way. Our guide to UX research methods sets out the criteria.
AI-led video conversations
Breadth, cadence and one consistent guide
Specialist human-moderated setup
Fewer sessions, each run by a facilitator
Tech
“You can see genuine research fluency in the product decisions. It’s a strong proof point, especially compared to competitors who are building without that research foundation.”
Matt Harris
Research & Insight Lead, Canva
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Conveo fits the studies you want to run more often and at more breadth than a session-by-session approach allows: flow and prototype reactions on a shared screen, message and proposition comprehension, journey and behavior questions, and multi-market rounds. It is the right instrument when you need to see friction and hear reasoning at volume.
Dedicated quantitative benchmarks, highly facilitated walkthroughs and sessions requiring live accommodation may still call for a specialist human-moderated setup, and most teams run both.
We will show you how the study would run, using a question from your current roadmap.
Run continuous consumer understanding as an always-on program your team steers.
Put consumer evidence in the room before a campaign or pack decision is signed off.
Get a clear read on ideas in the stretch between stage gates.
One platform for the qualitative workflow, and one security review.
It is qualitative research with adaptive probing. Conveo keeps the core guide consistent across interviews while adapting follow-up questions to what each participant says, so a conversation can follow a thread the discussion guide left open. Research design, sampling logic and interpretation stay with you.
Yes, for qualitative UX and design research. Participants can share their screen while they work through a flow or a prototype, and Conveo records the screen and the conversation together, so you see where they get stuck and hear why. Dedicated quantitative benchmarks, highly facilitated walkthroughs, and sessions requiring live accommodation may still call for a specialist human-moderated setup.
It depends on the question, the segments you need to cover and how many markets are involved. Because video conversations run in parallel, the research question sets the sample size, so size it with your insights partner for the question at hand.
Yes. Behavioral screening at recruitment is supported, so you can qualify participants on what they actually do.
Fast enough to land inside a sprint. Timing depends on how specific the screener is and how many markets are involved. Studies you have already run count too: HeliosX leveraged Conveo interviews to launch in 48 hours, answering a launch question from a study it had run months earlier.
They stay searchable across every study your organization runs, so a question about a flow you tested two quarters ago can be answered without fielding again.
Conveo runs video conversations in 50+ languages, with transcription and translation handled as they close, so a multi-market round arrives as one readable output.
Yes. Trace findings back to supporting quotes and video, then build a shareable quote reel for colleagues who missed the conversations. Permissions are managed centrally.
Join 50+ of the Fortune 500 who made real consumer understanding the foundation of their growth decisions.
