Consumer Intelligence
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Qualitative insights at the speed of your business
Conveo automates video interviews to speed up decision-making.
Definition:
An actor, in the context of consumer intelligence and qualitative research, refers to any participant, stakeholder, or agent whose choices and behaviors shape the phenomenon under study. This includes individual consumers, household decision-makers, category influencers, or organizational buyers. Understanding actors means going beyond what they do to capture why they do it, including the social, emotional, and contextual forces that drive their decisions. In qualitative research, mapping actors helps teams identify who holds influence at each stage of a decision journey, which personas carry the most weight in category behavior, and where unmet needs are concentrated. Accurate actor identification is foundational to research design, discussion guide development, and the validity of any consumer insight.
How Conveo Does It
Conveo helps teams study actors through AI-moderated video interviews that capture voice, tone, facial cues, and behavioral signals from real participants, not synthetic respondents or AI avatars. A study can be launched in under 30 minutes, with findings delivered in days across hundreds of simultaneous sessions. Enterprise teams can define precise actor profiles during recruitment, apply screeners to isolate the right participants, and use multimodal analysis to understand not just what each actor says but how they say it.
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