Consumer Intelligence
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Qualitative insights at the speed of your business
Conveo automates video interviews to speed up decision-making.
Definition:
Awareness measures how familiar consumers are with a brand, product, or message, and it typically divides into two forms: unaided awareness, where consumers recall a brand without prompting, and aided awareness, where recognition is triggered by a name or visual cue. In consumer intelligence, awareness research helps organizations understand their competitive position, evaluate the reach of marketing investments, and identify gaps in brand visibility across different segments or markets. Tracking awareness over time reveals whether campaigns are building genuine mental availability or simply generating short-term noise. Qualitative research adds critical depth to awareness data by uncovering not just whether consumers know a brand, but what associations, emotions, and narratives they attach to it.
How Conveo Does It
Conveo helps enterprise teams explore awareness through AI-moderated video interviews with real participants, not synthetic respondents or AI avatars. A study can be launched in under 30 minutes, with findings delivered in days rather than weeks. The AI interviewer probes naturally, surfacing the associations, emotions, and unprompted language consumers use when a brand or category comes to mind. At enterprise scale, hundreds of interviews can run in parallel across markets, giving teams a richer and faster picture of awareness than traditional qual methods allow.
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A method for identifying and organizing patterns of meaning across qualitative data sets.
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