Conveo Documentation - AI Qualitative Research Platform

Leave comments directly on your topic guide to collaborate with teammates or flag changes for the AI assistant to make.

A comment thread on a topic guide question, with options to reply or start a new thread.

Leaving Comments

Comments can be left at two levels:

On the topic guide — click the Comment button next to the topic guide heading to start a general thread
On a specific question — hover over any question and click the chat icon that appears on the right

Each comment creates a thread. Other team members can reply, and editors can resolve the thread once the discussion is complete.

Any logged-in user with access to the study can comment, including viewers. Resolving or reopening threads requires editor permissions.

Role	View comments	Leave comments	Resolve/reopen
Full access	✓	✓	✓
Editor	✓	✓	✓
Viewer	✓	✓	✗

A common workflow is to use comments as instructions for the AI assistant:

Review the topic guide and leave comments on questions that need changes (e.g. “Make this more open-ended” or “Add a follow-up about pricing”)
Open the AI assistant tab in the right panel
Ask the assistant to address your comments — for example: “Fix the open comments on the topic guide”
The assistant reads your comment threads and applies the requested changes
Review the suggested edits, accept or adjust them, then resolve the comment threads

This lets multiple team members leave feedback asynchronously, and then have the AI assistant handle the revisions in one pass.

Comments tab — the right panel has a Comments tab showing all threads across the topic guide, with a count of open threads
Resolve — hover over a thread and click Resolve to mark it as done
Reopen — resolved threads can be reopened if the issue needs further discussion
Badge counts — open comment counts appear on question-level chat icons and the Comments tab badge so you can quickly spot unresolved feedback