Alex de Hemptinne

Alex de Hemptinne

Marketing & Growth Lead

Alex is a Business Impact Lead at Conveo, partnering with enterprise teams to embed AI-led research into their workflows. From the first study to full-scale rollout, she helps customers shift from project-based research to continuous customer intelligence. Her work sits at the intersection of research, operations, and change management - where good ideas often stall without the right structure. She focuses on what makes adoption real: how teams integrate new tools, where value shows up fastest, and how programs scale across regions and functions. A big part of that is internal advocacy, growing adoption across teams so that research becomes a habit, not a one-off. One of her favourite parts of the role is being the voice of the customer inside Conveo: bringing client feedback straight to the engineering team and co-building the product in brainstorm sessions with strategic stakeholders on the client side, so what gets built actually reflects how enterprises use it. Alex writes about what she sees every day across customers: what drives momentum, what slows things down, and how insights teams are redefining their roles as AI becomes part of the workflow.

Return to Blog

Articles by Alex